Dedicated crew trainer with strong expertise in customer service, employee training, and team leadership. Proven ability to enhance operational efficiency and maintain safety standards.
Overview
4
4
years of professional experience
Work History
Crew Trainer
McDonald's
Duluth, MN
01.2024 - 08.2026
Trained new crew members on operational procedures and customer service standards.
Trained other employees in customer service, food safety, and performance requirements.
Provided ongoing feedback to team members, fostering skill development and confidence.
Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
Assisted in maintaining quality control and adherence to safety protocols.
Dishwasher & Prep Cook
Tappa Keg
Duluth, MN
10.2022 - 01.2024
Prepared ingredients by washing, chopping, and measuring for menu items
Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Maintained cleanliness and organization of kitchen workspace to ensure efficiency
Collaborated with kitchen staff to facilitate timely delivery of clean dishes and utensils.
Kept kitchen areas neat and clean by removing trash and organizing supplies.