Alysa Cedano
Virginia Beach,VA
Summary
Dedicated and customer-focused professional with a proven track record of delivering outstanding service and building rapport. Seeking a position where I can leverage my strong communication skills and passion for assisting customers to contribute to the success of a dynamic team.
Overview
5
5
years of professional experience
Work History
Shipping Specialist
Paradigm
04.2022 - 05.2024
- Determine material/setup requirements per job from sales orders or internal data stores
- Verify completeness of sales orders and ensure all items are included in order
- Oversee Scheduler to ensure timely order fulfillment
- Support other departments by facilitating shipping of proposals, samples, and requested items
- Utilize an enterprise financial system such as Microsoft Dynamics Nav
- Communicate via email financial information and results to middle managers
- Scheduled appointments using Outlook calendar
- Operate standard office machinery
- Perform other job duties as assigned
Freight Team Supervisor
Columbia Sportswear Company
04.2019 - 09.2020
- Provided excellent customer service by addressing inquiries about product details, benefits, and availability
- Trained staff in efficient material handling, reducing shipping times
- Managed day-to-day shipping and receiving, overseeing 200+ packages daily
- Maintained accurate inventory records through tracking, audits, and issue resolution
- Planned stock levels based on demand and sales forecasts
- Collaborated on new display opportunities and project initiatives
- Organized team meetings with agendas and communication materials
- Successfully juggled multiple projects for timely delivery
Education
High School Diploma -
Nansemond River High School
Suffolk, VACertificate - Emergency Medical Technician
College And Career Academy At Pruden
Suffolk, VAAssociate of Applied Science - Culinary Arts Applied Nutrition
ECPI University
Virginia Beach, VA04.2025
Skills
- Works well independently and in teams
- Strong active listening and problem-solving
- Organized with effective time management
- Builds rapport, diplomatic, and tactful
- Exercises initiative and sound judgment
- Maintains composure in fast-paced environments
- Proficient with multiple screens and technologies
- Excellent verbal and written communication
- Proficient in key holding responsibilities
- Experienced in cash handling procedures
References
References available upon request.
Timeline
Shipping Specialist
Paradigm
04.2022 - 05.2024
Freight Team Supervisor
Columbia Sportswear Company
04.2019 - 09.2020
High School Diploma -
Nansemond River High School
Certificate - Emergency Medical Technician
College And Career Academy At Pruden
Associate of Applied Science - Culinary Arts Applied Nutrition
ECPI University