Alyse Avgoustiou
Bonney Lake,WA
Summary
Hardworking individual who never sacrifices quality, safety or cost control measures; with several years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
6
6
years of professional experience
Work History
Restaurant Manager
Hops N Drops
Auburn, Washington
04.2021 - 07.2024
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Implemented cost control measures to ensure operations remain in company targets.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Analyzed financial statements to identify areas of improvement or cost savings opportunities.
- Assisted the kitchen, bar and floor during peak times as needed.
- Provided exceptional customer service by anticipating guest needs before they arise
Server
Hops N Drops
Auburn, WA
09.2020 - 07.2024
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
Lead Line Cook
Hops N Drops
Auburn, WA
11.2018 - 09.2020
- Trained new cooks on recipes, preparation methods, safety procedures and sanitation guidelines.
- Maintained cleanliness in the kitchen area by adhering to health and safety regulations.
- Assisted in developing cost-effective strategies to reduce waste while ensuring quality control.
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
- Planned, prepared and cooked meals according to restaurant specifications.
- Managed a team of kitchen staff including assigning tasks and monitoring performance.
- Created production prep lists for kitchen staff based on daily inventory of prepped food.
Education
High School Diploma -
Sumner High School
Sumner, WA06-2003
Some College (No Degree) - Social Work
Highline College
Seattle, WASkills
- Recruitment
- Restaurant operations management
- Schedule Coordination
- Proven sales record
- Conflict resolution techniques
- Labor and food cost control
Timeline
Restaurant Manager
Hops N Drops
04.2021 - 07.2024
Server
Hops N Drops
09.2020 - 07.2024
Lead Line Cook
Hops N Drops
11.2018 - 09.2020
High School Diploma -
Sumner High School
Some College (No Degree) - Social Work
Highline College