Alysen Igleheart
Hernando,MS
Summary
Dynamic manager with a proven track record at Liberation Escape Rooms, enhancing team performance through effective leadership and mentoring. Expert in customer service and quality control, adept at resolving disputes and optimizing operations. Skilled in decision-making and communication.
Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.
Overview
2
2
years of professional experience
Work History
Manager/Keyholder Manager
Liberation Escape Rooms
Southaven, MS
06.2024 - Current
- Assisted in daily operations to ensure smooth workflow and efficient team collaboration.
- Adapted quickly to new tools and systems, contributing to overall team efficiency.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Mentored junior team members for career advancement.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Quality Control Inspector
Memphis Crawfish Company #2
Memphis, TN
01.2024 - 05.2025
- Conducted visual inspections of crawfish to ensure quality.
- Utilized precision measurement tools to assess product specifications and identify defects.
- Collaborated with production teams to address quality issues and implement corrective actions.
- Communicated with coworkers about quality issues.
- Performed visual inspections and tests when appropriate.
Education
High School Diploma -
Hernando High School
Hernando05-2025
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training
- Customer assistance
- Cash handling
- Cleaning and sanitizing
- Reliability and punctuality
Timeline
Manager/Keyholder Manager
Liberation Escape Rooms
06.2024 - Current
Quality Control Inspector
Memphis Crawfish Company #2
01.2024 - 05.2025
High School Diploma -
Hernando High School