Alysia Banks
Flat Rock
Summary
Professional dependable hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Server
The Henry Ford Museum
04.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experience
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Package Handler
UPS
11.2021 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
House Cleaner
Banks Cleaning
09.2014 - 03.2020
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
Bar/Restaurant Manager
Eagle Crest Golf Resort
04.2006 - 09.2006
- Coordinated successful private events such as corporate functions, holiday parties, and special occasions which led to increased bookings.
- Organized successful promotional events to attract new clientele and boost overall business visibility in the community.
- Streamlined operations by establishing efficient work schedules, reducing labor costs while maintaining high service quality.
Timeline
Server
The Henry Ford Museum
04.2023 - Current
Package Handler
UPS
11.2021 - Current
House Cleaner
Banks Cleaning
09.2014 - 03.2020
Bar/Restaurant Manager
Eagle Crest Golf Resort
04.2006 - 09.2006
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