Alysia Brown

Detail-oriented EKG technician with 5+ years of hospital experience performing cardiac diagnostic testing in fast-paced hospital settings. Skilled in 12Lead EKG acquisition, cardiac stress test assistance, Holter monitor placement, and cardiac rhythm recognition. Known for responding quickly to STAT requests, Maintaining accurate electronic medical records, and providing patient-centered care while supporting cardiology and multidisciplinary healthcare terms.

• Perform routine and STAT 12 lead electrocardiograms (EKG) for inpatient and outpatient populations

• Assist with cardiac stress testing including patient preparation, electrode placement, monitoring and documentation

•Apply Holter and education patient with proper use and care

•Previously performed Holter monitor scanning and rhythm analysis for physician interpretation

•Ensure correct electrode placement and high-quality tracing for accurate cardiac diagnosis

•Respond promptly to urgent EKG requests across emergency and inpatient departments

•Document procedures and patient information in electronic medical records (EMR) systems

•Maintain and troubleshoot EKG machines and cardiac monitoring equipment

•Follow infection control protocols and patient safety standards

Certification in Basic life support (BLS)

• Maintained cleanliness and sanitation standards across patient rooms and common areas.
• Assisted in inventory management of cleaning supplies and equipment.
• Implemented efficient cleaning procedures to enhance workflow and productivity.
• Trained new staff on best practices for cleaning and safety protocols.
• Collaborated with healthcare team to ensure a safe, hygienic environment for patients.
• Maintained a spotless environment for guests/ patients through diligent daily housekeeping tasks.
• Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
• Enhanced patient satisfaction by ensuring thorough cleaning and timely room turnovers.

• Led team to enhance operational efficiency through process improvements and workflow management.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Made sure everything was cleaned, stocked, and drawers were counted and ready for opening. Store was locked at closing and ready for day shift to be successful at opening.

• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Improved marketing to attract new customers and promote business.
• Supervised daily operations and maintained high standards of customer service.
• Trained and mentored new staff on store procedures and best practices.
• Managed cash handling procedures, ensuring accuracy in transactions and deposits.
• Coordinated inventory management, including stock replenishment and organization.
• Enhanced store sales by implementing effective merchandising strategies and engaging customers with product knowledge.
• Assisted in training new key holders, ensuring they were well-versed in company policies and procedures.
• Increased employee retention through ongoing coaching, feedback, and recognition of individual achievements.
• Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
• Trained and supervised new employees to apply best practices in customer service and store operations.
• Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
• Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.

• Trained new crew members on operational procedures and customer service standards.
• Demonstrated exceptional multitasking abilities while handling multiple orders simultaneously under high-pressure situations.
• Maintained a clean dining area for guests, ensuring a positive experience with every visit.
• Improved customer satisfaction by providing efficient and friendly service in a fast-paced environment.
• Contributed to the development of new employees through comprehensive onboarding processes, including hands-on training and mentoring.
• Maintained high standards of cleanliness and hygiene, ensuring compliance with health and safety regulations.
• Reduced waste and optimized inventory use by implementing effective stock rotation practices.
• Trained new hires in food handling and safety protocols to boost knowledge and performance.
• Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
• Stayed current with industry trends and innovations to boost competitiveness and customer appeal.