Crystal Ray
Hudson,KY
Summary
Dynamic professional with extensive experience in healthcare and management roles. Proven track record in improving operational efficiency and team performance while maintaining high standards in patient care and safety.
Overview
14
14
years of professional experience
Work History
Cardiovascular Technician
Baptist Health
Elizabethtown, KY
10.2024 - Current
- Recorded and analyzed test results, providing accurate data for physician review.
- Conducted EKG tests to monitor heart activity and diagnose conditions.
- Maintained accurate patient records and documented test results in electronic health systems.
- Operated EKG machines and performed routine maintenance to ensure equipment functionality.
- Enhanced patient care by accurately performing EKG testing and analyzing results.
- Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
- Facilitated seamless transfer of data between departments by uploading completed EKG reports into electronic medical records systems accurately.
- Educated patients on testing and preparation steps prior to procedure.
- Assisted in the identification of abnormal heart conditions by recognizing irregularities in patient''s heart rhythms during EKG readings.
- Provided instruction on Holter monitor and connected patient to analyzer.
- Maintained a clean working environment following infection prevention protocols reducing risks associated with crosscontamination.
Manager
Peter Cave Country Store
McDaniels, KY
03.2019 - Current
- Managed daily operations, ensuring efficient inventory management and product availability.
- Implemented staff training programs to enhance customer service and sales techniques.
- Streamlined supply chain processes, reducing lead times and improving vendor relations.
- Developed promotional strategies to increase foot traffic and boost store revenue.
- Oversaw financial reporting, monitoring expenses to optimize budget allocation.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Paralegal, Secretary
Robert Bowers Law Office
Owensboro, KY
07.2012 - 02.2019
- Assisted attorneys in trial preparation, including organizing exhibits and witness lists.
- Managed case files, maintaining accurate records and deadlines for ongoing litigation.
- Coordinated communication between clients, witnesses, and court personnel to streamline processes.
- Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
- Coordinated executive schedules, ensuring efficient use of time and resources.
- Managed correspondence, prioritizing urgent communications for timely responses.
- Organized meetings and events, facilitating seamless logistics and participant engagement.
- Implemented office procedures that improved workflow and reduced operational delays.
- Supported budget management by tracking expenses and preparing financial reports accurately.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Education
High School Diploma - Nursing Science
Owensboro Community College
Owensboro, KYSkills
- Adaptable problem-solving
- Time management capabilities
- Continuous learning mindset
- Infection control protocols
- Cardiac catheterization
- Computer literacy
- Critical thinking aptitude
- Detail-oriented approach
- Interpersonal relationship building
- Emergency response readiness
- HIPAA compliance
- Clinical data documentation
- Clinical documentation
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- CPR certification
- Organizational skills
- Active listening
- Effective communication
- Decision-making
- Certified in CPR/AED
- Electronic health records
- Vitals monitoring
- Medical documentation
- Patient scheduling
- Electronic charting
Timeline
Cardiovascular Technician
Baptist Health
10.2024 - Current
Manager
Peter Cave Country Store
03.2019 - Current
Paralegal, Secretary
Robert Bowers Law Office
07.2012 - 02.2019
High School Diploma - Nursing Science
Owensboro Community College