Alysia Cunningham
Reidsville,NC
Summary
Experienced in family-centered planning and crisis intervention with expertise in mental health and trauma-informed care. Skilled in engaging diverse communities and advocating for family voices in decision-making processes. Eager to leverage these skills as a System of Care Family Representative to support and advance community initiatives.
Overview
1
1
Certification
19
19
years of professional experience
Work History
System of Care Family Representative
Partners Health Management
Gastonia, North Carolina
06.2024 - Current
- Speaks from my lived and shared experience as a caregiver raising a child with Mental Health and Intellectual disabilities.
- CFT Certified and trained others in Child and Family Teams practices to strengthen family centered planning.
- Participated in Crisis Intervention Training sessions to enhance skills in managing crisis situations. - Participates in Crisis Intervention Trainings, speaks to training officers about lived and shared experiences.
- Works with various State agencies and other agencies to promote SOC values and practices.
- Attends and participates in local, state, and/or national meetings and conferences to provide information and gather feedback on service and system planning.
- Establishes and maintains relationships with SAMHSA-sponsored national agencies who have similar missions at the national level
Child Support Agent
Forsyth County Social Services
Winston Salem, NC
11.2022 - 05.2023
- Performed case management tasks to enforce court-ordered child support obligations.
- Monitored cases for support order compliance and made adjustments.
- Provided genetic testing to determine paternity needs.
- Processed legal documents such as civil summons and complaints.
- Interview involved parties to confirm facts, verify data and locate persons and financial assets.
- Evaluated income and expense data of non-custodial parents to determine support capability.
- Attends court and monitors court orders;
- Monitored ongoing cases for changes in circumstances that may require modifications or adjustments to existing support orders.
Eligibility Specialist II
Mecklenburg County
Charlotte, NC
02.2022 - 11.2022
- Interviewed applicants and explained scope of different available benefits.
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Communicated with people from various cultures and backgrounds on application process.
- Assisted clients with accurate eligibility form, application and document completion.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Resolved discrepancies with client applications to verify eligibility.
- Facilitated information and resource exchanges with external agencies to progress client applications.
- Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
Eligibility Specialist
Pittsylvania County Social Services
Chatham, VA
07.2020 - 06.2021
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Interviewed applicants and explained scope of different available benefits.
- Communicated with people from various cultures and backgrounds on application process.
- Developed extensive fact-checking and research skills by continuously reviewing different programs and options.
- Established databases to track, analyze and automate eligibility application processes.
- Assisted clients with completion of applications and paperwork.
- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
Special Education Job Coach
Guildford County Schools
Greensboro, NC
01.2008 - 02.2018
- Trains, monitors and job coaches students in both school-based and community based training.
- Demonstrates responsible work behaviors such as punctuality, courtesy, and safety.
- Assists in analyzing and assessing training and development needs for Occupational Preparation Assistants.
- Kept detailed records of individual histories, scores, and documents.
- Worked with job seekers to determine job targets based on skills and personality.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained relationships with community resources to support job coaching.
Education
BACHELOR OF ARTS - LEADERSHIP & RELIGION
Carolina College of Biblical Studies
NC05-2018
ASSOCIATE OF ARTS - GENERAL STUDIES
Alamance Community College
NC05-2010
Skills
- Understanding Grief
- Domestic Violence
- Mental Health First Aid
- Mental Health 101
- Family Partner 101
- Trauma and Resilience
- Trauma-Informed Care
- Family Leadership and Advocacy
- Navigating Rights and Resources
- Family Peer 101
Certification
CFT Certified
Timeline
System of Care Family Representative
Partners Health Management
06.2024 - Current
Child Support Agent
Forsyth County Social Services
11.2022 - 05.2023
Eligibility Specialist II
Mecklenburg County
02.2022 - 11.2022
Eligibility Specialist
Pittsylvania County Social Services
07.2020 - 06.2021
Special Education Job Coach
Guildford County Schools
01.2008 - 02.2018
BACHELOR OF ARTS - LEADERSHIP & RELIGION
Carolina College of Biblical Studies
ASSOCIATE OF ARTS - GENERAL STUDIES
Alamance Community College