.Compassionate Case Management and Behavioral Health Professional holding a Master’s in Addiction Counseling and pursuing an MSW. Skilled in motivational interviewing, crisis intervention, and goal-oriented treatment planning. Utilizes trauma-informed care and strategic community resource connection to mitigate barriers, enhance client outcomes, and support long-term recovery.
Overview
2
2
years of professional experience
Work History
Crisis Counselor Volunteer
Crisis Department — Human Services
07.2026 - 08.2026
Supported effective crisis response by recognizing immediate concerns and following established intervention procedures.
Connected individuals with appropriate crisis and community resources by assessing immediate needs and navigating available mental-health and basic-needs systems.
Expanded access to essential community support by connecting callers with available mental-health and basic-needs resources.
Case Manager
Lawrence County Drug and Alcohol Commission
03.2024 - 10.2025
Advanced client progress toward realistic goals by utilizing motivational interviewing and designing strength-based, individualized service plans.
Translated comprehensive assessments and case consultations into actionable, measurable treatment goals tailored to individual client needs.
Cultivated client trust and engagement by building strong rapport and consistently applying trauma-informed, evidence-based practices.
Bridged service gaps by strategically integrating community resources and local support networks into client-centered care plans.