Alysia Rivera
El Paso,TX
Summary
Recent graduate and care plan coordinator focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Care Coordinator
La Mente Behavioral Health
04.2023 - Current
- Used company software and databases to maintain records of services performed and patient conditions.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported patient care excellence via planning and interpretation of programs.
Case Manager
La Familia Del Paso
07.2021 - 03.2023
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
Education
Master of Science - Psychology
Grand Canyon University
Phoenix, AZ12.2023
Bachelor of Science - Psychology
New Mexico State University
Las Cruces, NM05.2019
Associate of Science - Psychology
El Paso Community College
El Paso, TX05.2017
Skills
- Progress Monitoring
- Multidisciplinary Team Collaboration
- Process Improvements
- Medical Terminology
- Case Management
- Goal Setting
- Documentation
- Scheduling
- Organizational Skills
- Time management
Certification
· Child and Adolescent Needs and Strengths (CANS)
· CPR, AED, and First-Aid (adult, child, infant, choking)
· Non-violent Crisis Prevention Intervention Training
· Youth Mental Heath First Aid
· Interpersonal and Social Rhythm Therapy (IPSRT)
Timeline
Care Coordinator
La Mente Behavioral Health
04.2023 - Current
Case Manager
La Familia Del Paso
07.2021 - 03.2023
Master of Science - Psychology
Grand Canyon University
Bachelor of Science - Psychology
New Mexico State University
Associate of Science - Psychology
El Paso Community College
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