Alysia Turnbull
Troy,MO
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every guest a positive and memorable experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender
Main Street Honky Tonk
Saint Charles, MO
11.2023 - 06.2024
- Greeted customers and provided excellent customer service.
- Resolved customer complaints in a professional manner.
- Trained new bartenders on drink preparation and upselling techniques.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Completed regular bar inventories and daily requisition sheets.
- Effectively multitasked within fast-paced environment.
Assistant Office Manager
APD
Saint Charles, MO
08.2020 - 02.2021
- Supported HR functions such as onboarding new employees, conducting interviews, administering benefits.
- Monitored inventory levels of office supplies; placed orders when necessary.
- Tracked employee attendance records and vacation requests.
- Provided technical assistance related to computer applications used by the organization.
- Maintained a calendar of events, meetings, conferences, appointments.
- Responded promptly to customer inquiries via phone or email.
- Utilized various software programs such as Microsoft Excel and QuickBooks Pro to track payments, account balances, and other data.
Bartender
Westbound Bar and Grill
Lake Saint Louis, MO
12.2016 - 07.2020
- Performed opening and closing duties including restocking supplies.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Effectively multitasked within fast-paced environment.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Education
High School Diploma -
Smithville High School
Smithville, MO05-2012
Some College (No Degree) -
St.Louis School of Phlebotomy
St Louis, MOSkills
- Outstanding customer service
- Organizational ability
- Strong interpersonal skills
- High-pressure environments
- Creativity and Flexibility
- Computer proficient
- Office equipment proficiency
- Payment Processing
Certification
- CPR Certified
- Certified Phlebotomist
- Hunters Ed
Timeline
Bartender
Main Street Honky Tonk
11.2023 - 06.2024
Assistant Office Manager
APD
08.2020 - 02.2021
Bartender
Westbound Bar and Grill
12.2016 - 07.2020
High School Diploma -
Smithville High School
Some College (No Degree) -
St.Louis School of Phlebotomy