Alyson Bowe
Starbucks
Lititz,PA
4
years of professional experience
Results-driven Shift Supervisor with expertise in cash handling, employee training, and scheduling coordination. Committed to enhancing team performance and ensuring exceptional customer service.
Work History
Shift Supervisor
11 Months- Supervised daily operations to ensure efficient workflow and excellent customer service.
- Trained new baristas on product preparation and company policies, enhancing team performance.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Implemented quality control measures to uphold beverage standards and customer satisfaction.
- Resolved customer complaints swiftly, improving overall guest experiences at the store.
- Maintained cleanliness and organization of work areas in accordance with health regulations.
Barista
3 Years- Provided exceptional customer service, fostering a welcoming environment for patrons.
- Crafted high-quality beverages following standardized recipes and customer preferences.
- Operated espresso machines and brewing equipment efficiently to maintain workflow.
- Trained new baristas on beverage preparation and customer interaction techniques.
- Collaborated with team members to streamline order processing during peak hours.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
High School Diploma
- 4.0 GPA
- International Baccalaureate (IB) Diploma [2025]
Associate of Science - Nursing
Skills
Cash management
Staff management
Health compliance
Inventory management
Team leadership
Scheduling coordination
Shift scheduling
Timeline
Shift Supervisor
Starbucks
09.2025 - CurrentRead More
Barista
Starbucks
08.2022 - 08.2025Read More
Manheim Township Highschool
High School Diploma
Read More
Harrisburg Area Community College
Associate of Science from Nursing
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