Alyson Daggett
Blanchardville,WI
Summary
Dynamic and dedicated professional with extensive experience in customer service at Kwik Trip. Proven ability to enhance customer satisfaction through effective communication and cash handling skills. Recognized for reliability and teamwork, consistently fostering positive relationships that drive repeat business and loyalty. Committed to maintaining high standards of service and operational excellence.
Overview
2026
2026
years of professional experience
Work History
Kitchen Staff/ Cashier
Kwik Trip
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Shelf Stocker
Dollar General
Argyle, WI
06.2025 - Current
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Unloaded arriving product stock and moved to store display areas.
- Checked and pulled defective or expired products from shelves.
- Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
- Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.
- Collaborated with team members to complete daily tasks and achieve store goals.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Demonstrated adaptability by switching between various departments as needed, ensuring all areas remained fully stocked.
- Improved overall store appearance by regularly facing products on shelves for easy identification.
- Responded quickly to spills or mishaps, maintaining a safe shopping environment for customers and staff alike.
- Expedited restocking process during peak hours to maintain a well-stocked sales floor for customers'' convenience.
- Contributed to increased sales by ensuring shelves were consistently stocked with appealing product displays.
- Provided excellent customer service, addressing concerns and facilitating positive interactions on the sales floor.
- Greeted customers and directed to requested products.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Barista/waitress
Central 52
Argyle, WI
08.2023 - 03.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Initiated customer feedback system to gather insights for continuous improvement of service and product offerings.
- Implemented eco-friendly practices, significantly reducing waste and promoting sustainability within caf��.
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
- Elevated coffee quality and consistency using precise measurements and techniques for every order.
- Created seasonal beverage menu, driving increased interest and sales during holiday periods.
- Enhanced customer experience by crafting customized beverage orders to meet individual preferences.
Shift Lead Manager
Culvers
New Glarus, WI
12.2022 - 08.2023
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Oversaw daily operations, ensuring compliance with company policies, safety regulations, and industry best practices.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Set overall vision and provided team leadership.
- Established strong relationships with vendors, negotiating favorable contracts that benefited both parties financially while ensuring timely deliveries of required supplies.
- Ensured consistent delivery of high-quality customer service by setting clear expectations and providing regular coaching.
- Collaborated with other managers to develop cross-functional strategies for improving business performance.
- Contributed to a positive workplace culture by fostering open communication and collaboration among team members.
- Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
- Developed staff training programs to improve skillsets and overall team performance.
- Improved team productivity by implementing efficient scheduling and task delegation.
Welder
O & A Manufacturing
Verona, WI
08.2020 - 03.2023
- Welded in flat, horizontal, vertical, and overhead positions.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
- Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
- Fabricated shop parts directly from blueprints.
- Inspected welds and checked critical measurements to meet specifications.
- Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
- Prepared welding equipment to perform advanced welding work.
- Enhanced welding quality by following precise welding procedures and maintaining proper equipment settings.
- Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
- Reduced workplace accidents through strict compliance with safety regulations and guidelines.
- Increased production efficiency with expert time management skills and adherence to project deadlines.
- Delivered high-quality customer service as a reliable and skilled welder, contributing to positive company reputation and repeat business.
- Completed welding projects using gas tungsten arc, gas metal arc, flux-cored arc, plasma arc, and shielded metal arc equipment.
- Set up and operated shielded metal arc and gas metal arc welding equipment.
Cleaner
Environmental Control
Madison, WI
01.2013 - 12.2016
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
- Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
Daycare Helper
Goodman Community Center
Madison, WI
05.2011 - 09.2011
- Managed challenging behaviors effectively by employing conflict resolution techniques and positive reinforcement strategies.
- Contributed to a positive, collaborative work environment by actively participating in staff meetings and sharing ideas for continuous improvement.
- Ensured child safety by closely monitoring indoor and outdoor play areas at all times.
- Conducted thorough health checks upon arrival of each child to maintain a healthy environment within the daycare facility.
- Supported daycare staff by maintaining a clean, safe, and organized environment for children.
- Fostered social skills development among peers through group activities and cooperative play exercises.
- Assisted in the creation of daily schedules to ensure structured routines for children''s learning and playtime.
- Encouraged creativity through art projects and crafts, fostering self-expression among children.
- Enhanced child development by implementing age-appropriate activities and games.
- Coordinated with lead teachers to design customized learning experiences tailored to each child''s unique interests and abilities.
- Assisted in planning field trips and special events that enriched children''s educational experiences outside of the classroom setting.
- Aided in naptime preparation to ensure restful sleep for all children in attendance.
- Provided one-on-one support for children with special needs, working closely with parents to develop individualized care plans.
- Provided assistance during restroom breaks, diaper changes, and personal hygiene tasks as needed for each child''s wellbeing.
- Participated in ongoing professional development opportunities to stay current on best practices in childcare and early education settings.
- Promoted a positive atmosphere by engaging with children through storytelling, music, and interactive activities.
- Established strong relationships with families, creating open lines of communication regarding their child''s experiences at the daycare center.
- Collaborated with colleagues to prepare nutritious meals, adhering to dietary restrictions when necessary.
- Improved communication between parents and daycare staff by providing updates on children''s progress and achievements.
- Strengthened problem-solving skills among children through interactive games and activities that encouraged critical thinking.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Taught children to organize toys, wash hands, and share by leading by example.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Promoted learning and social development through structured and unstructured playtime.
- Kept children between ages of Number and Number safe and secure with vigilant oversight.
- Built constructive and open relationships with families with forthright yet friendly communication.
- Restocked supplies and personal hygiene products for use by students.
- Monitored children's activities to verify safety and wellbeing.
- Read stories, sang songs and facilitated creative play.
- Implemented daily routines and activities to stimulate and engage children.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Provided support and guidance to children in conflict resolution.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Encouraged children's emotional and social development.
- Responded to inquiries from parents and guardians.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
Education
Lafollette Highschool
Madison, WISkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash handling and management
- Customer relations
- Cash register operation
- Order taking
- Cash register systems
- Cash management
Timeline
Shelf Stocker
Dollar General
06.2025 - Current
Barista/waitress
Central 52
08.2023 - 03.2024
Shift Lead Manager
Culvers
12.2022 - 08.2023
Welder
O & A Manufacturing
08.2020 - 03.2023
Cleaner
Environmental Control
01.2013 - 12.2016
Daycare Helper
Goodman Community Center
05.2011 - 09.2011
Kitchen Staff/ Cashier
Kwik Trip
Lafollette Highschool