Alyson Fegley
K-9 Specialties
Warren,MI
1
Certification
26
years of professional experience
Seeking a position a full time position in the medical field and/ or customer service. I currently possess 18 years of experience in retail and customer service, and 2 years of experience working in a pharmacy setting. My keen attention to detail and accuracy will be utilized. Willing to relocate to: Eastpointe, MI - Clinton Township, MI - Warren, MI - Sterling Heights, MI, Roseville, MI
Work History
Head Cashier
3 Years- Operate POS, train new hires, process returns, assist customers with product knowledge, answer the phones, track inventory, merchandise, stock, greet guests, suggestive selling, pricing, keep area clean and organized, and doing assigned daily tasks
Stocker/Cashier
1 Year 3 Months- Cashier-operate POS System, greet guests, ring up purchases/assist guests. Stock shelves, keep area clean and organized. Track inventory, merchandise and perform daily duties. Answer the phone calls, operate baler, assist vendors.
Customer Service Representative
2 Years 7 Months- Call center duties: Generate orders, answer the phones, add new patient files and move files, track inventory, transfer calls, utilize insurance coding, fax, email, operate Eagle Systems, troubleshoot Oxygen equipment, practice proper phone etiquette, read and interpreted prescriptions
Cashier/Customer Service
1 Year 1 Month- Operate POS, ring up customers, answer the phone, suggestive selling, assist customers with selecting products, merchandise, stock shelves, keep store clean and organized
Beauty Advisor
10 Months- Operate POS, ring up customers, answer the phone, assist customers with beauty needs, suggestive selling, track inventory, merchandise, make pricing tags, count down drawer, stock the shelves, do assigned daily tasks, keep store organized and clean.
Pharmacy Technician
11 Years 11 Months- Accurately filled requested prescriptions.
- Spoke with doctor's offices for clarity on prescriptions.
- Verified customer insurance validity.
- Read and interpreted prescriptions.
- Provided consistent and quality customer service.
Custodian
1 Year 11 Months- Cleaned, sanitized and maintained facility.
- Utilized extreme attention to detail to ensure quality.
- Adhered to safety guidelines and procedures.
Waitress
2 Years 11 Months- Provided quality customer service on a daily basis.
- Took customer orders and ensured accuracy.
- Made sure customer satisfaction was maintained.
- Ensured customers were made aware of any specials.
Head Cashier
1 Year- Operated as head cashier and ensured customer problems were resolved.
- Consistently provided quality customer service.
- Ensured customer purchases were rung properly.
- Oversaw lane coverage to ensure customers received prompt service.
Head Cashier
1 Year 3 Months- Assigned cashiers and ensured lane coverage.
- Ensured customer satisfaction was maintained at all times.
- Provided direction to customers for product location and pricing.
Cashier
1 Year 4 Months- Operated cash register to ring customer purchases.
- Provided direction to customers for product location and pricing.
- Ensured lanes were properly maintained and safety guidelines followed.
- Balanced register transactions consistently.
Education
Medical Assistant - Some college
Veterinarian Medicine - High school diploma
Veterinary Medicine - High school diploma or GED
Upper secondary education
Skills
Cash Handling
Medical Records
Training & Development
Inventory
Basic math
Computer Skills
Custodial Experience
Medical billing
Attention to detail
Pharmacy Technician Experience
Cash register
Communication skills
Microsoft excel
Data entry
Pharmacy
Sales
Medical
Office Experience
Stocking
Confidential information handling
POS
Retail sales
Pricing
Shift Management
Customer service
Administrative experience
Typing
Phone Etiquette
Merchandising
Certification
Driver's License
Additional Information
- Authorized to work in the US for any employer
- Experienced with Next Gen POS systems, Intercom Plus, Windows
- Safe handling as a Shift Lead, merchandising
- Skilled in processing new and refillable prescriptions
- Provide quality customer service consistently
- Ability to delegate tasks and ensure quality completion
- Possess skills and experience in stocking, pricing, and operating photo machinery
- Excellent phone etiquette, resolving customer concerns, and directing to proper source when needed
- Keen ability to troubleshoot and resolve issues promptly and properly
- Flexible and proactive in meeting needs of patients/customers
Languages
French
Native or Bilingual
Timeline
Head Cashier
K-9 Specialties
03.2023 - 03.2026Read More
Stocker/Cashier
Target
11.2021 - 02.2023Read More
Customer Service Representative
BINSON'S HOME HEALTH CARE
03.2019 - 10.2021Read More
Beauty Advisor
SALLYS BEAUTY DISTRIBUTION
05.2018 - 03.2019Read More
Cashier/Customer Service
Bath & Body Works
04.2018 - 05.2019Read More
Pharmacy Technician
Walgreen's
08.2005 - 07.2017Read More
Custodian
Macomb Community College
09.2003 - 08.2005Read More
Waitress
Red Lobster
03.2002 - 02.2005Read More
Head Cashier
Kmart
06.2001 - 06.2002Read More
Head Cashier
Dammann Hardware
06.2000 - 09.2001Read More
Cashier
Randazzo's
02.2000 - 06.2001Read More
Roseville High School
Veterinary Medicine from High school diploma or GED
Read More
Macomb Community College
Veterinarian Medicine from High school diploma
Read More
Baker College
Medical Assistant from Some college
Read More