Alyson Garcia
Caddo Mills
Summary
Bilingual professional skilled in office administration and customer support. Adept at executing administrative tasks, managing client communications, and fostering teamwork to drive operational success and enhance overall customer experiences.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bilingual Coordinator Assistant
Dalco Roofing
League City
11.2024 - 11.2025
- Complete work orders in a scheduling system after reviewing photos of completed tasks.
- Assist with data entry tasks, ensuring the data is accurate and up to date.
- Answer inbound calls and provide excellent customer service.
- Confirm schedules with clients via phone with outstanding phone etiquette.
- Email correspondence to customers.
- Collaborate with other team members to ensure that tasks are completed efficiently and effectively.
- Assist in other departments when needed.
- Assist in training new hires.
Bilingual Receptionist
Dalco Roofing
League City
08.2024 - 11.2024
- Greet and assist visitors in a courteous and professional manner.
- Respond to emails efficiently.
- Promptly and politely answer and direct phone calls.
- Provide administrative support to various departments when necessary.
- Assist with project coordination tasks as assigned.
- Maintain cleanliness and ensure the conference room is fully stocked.
Executive Assistant/HR Coordinator
League City Towing, Inc.
League City
08.2022 - 08.2024
- Office Administration - Provide professional and attentive assistance to management and owners.
- Provide administrative assistance such as writing, drafting memos, and preparing communications on the executive’s behalf.
- Developed and maintained a filing system for all accounts.
- Greet and assist visitors as they walk in and make any photocopies of documents necessary.
- Maintain meticulous records of outstanding payables.
- Handle mail to ensure it reaches the correct department.
- Expertly manage all vendor relations while keeping all accounts in good standing.
- Maintain meeting minutes, ordering and taking note of all the office staff’s breakfast and lunch orders daily.
- Process day-to-day billing in-house where necessary.
- Collect all checks made to the company every week and process bank deposits for 1-3 companies.
- Fill in for dispatchers when they are unavailable to answer calls for members. While also giving members superior customer service.
- Maintain permits for rotation with all current Police Departments and ensure all vehicles in our fleet and drivers/operators are up to date on licenses and permits.
- HR - Manage all recruitment phases, including posting vacant positions, prospecting all applicants, employee verifications, and assisting with new hire paperwork.
Social Media Marketing Assistant
Inspired Creations with Lacy
Pearland
08.2022 - 11.2022
- Collaborated with the owner on seasonal ads/campaigns.
- Planned and executed social media marketing strategies using Meta Business Suite.
- Published three weekly product-focused posts and two weekly Stories to drive engagement and enhance brand visibility.
- Created compelling content aligned with company branding and marketing objectives.
- Managed content scheduling, audience interaction, and platform performance monitoring.
- Supported product promotion efforts through consistent and targeted social media campaigns.
Dental Assistant
Private Dental Practice
Texas City
04.2016 - 05.2017
- Assisted in bringing patients to the back office.
- Prepared the operatory for the examination, assisted the dentist during the procedures, and sterilized the operatory and instruments.
- Set up trays for procedures and developed X-rays.
- Maintained cleanliness of the back office.
- Helped in other areas of the office when needed.
Patient Coordinator
SEC Dental Consulting
Friendswood
12.2014 - 04.2016
- Provided excellent customer service while executing presentations for several clients.
- Responded to internal and external client requests for information and support.
- Scheduled appointments, marketing, and insurance verifications on behalf of the clients.
Education
Bachelor of Business Administration - Human Resource Management, Social Media Marketing
Strayer University
Houston01-2023
Skills
- Bilingual Communication
- Client Relations
- Customer Service
- Logistics Coordination
- Event Coordination
- Office Administration
- Organizational
- Teamwork
- Effective communicator
Certification
- Notary Public Commission, Texas, 05/01/23
- Travelers Casualty and Surety Company of America Policy, available upon request
Languages
- English
- Spanish
Timeline
Bilingual Coordinator Assistant
Dalco Roofing
11.2024 - 11.2025
Bilingual Receptionist
Dalco Roofing
08.2024 - 11.2024
Executive Assistant/HR Coordinator
League City Towing, Inc.
08.2022 - 08.2024
Social Media Marketing Assistant
Inspired Creations with Lacy
08.2022 - 11.2022
Dental Assistant
Private Dental Practice
04.2016 - 05.2017
Patient Coordinator
SEC Dental Consulting
12.2014 - 04.2016
Bachelor of Business Administration - Human Resource Management, Social Media Marketing
Strayer University