Alyson Payne
Forked River,NJ
Overview
13
13
years of professional experience
Work History
Activities Assistant
TALLWOODS CARE CENTER
06.2021 - 01.2023
- Watched residents
- Cleaned activities room
- Prevented residents from falls
- Crafted with residents
- Painted with residents
- Served food and beverages
- Set up lunch and dinner meal setups
- Played interactive games with residents
Sales Associate/Cashier/Customer Service
Ollie's Bargain Outlet
10.2020 - 08.2021
- Clean
- Organize
- Register
- Stock
- Customer service
- Sales
- Answer calls
- Ticketing
Sales Associate/Cashier/Customer Service
Kohl's
08.2017 - 08.2018
- Stocking
- Tagging
- Cashiering
- Answer calls
- Cleaning
- Customer service
- Sales
Coordinator
United Parcel Service
10.2012 - 01.2013
- Scheduled Drivers
- Spoke on phone to Drivers
- Gave drivers road directions
- Coordinated Drivers breaks
Case Manager
Work Net Pinellas
05.2012 - 10.2012
- Customer Service
- Interviewing clients
- Following up with customers
- Administrative Assistant
- Giving clients resources to Social Services
Server
IHOP
06.2011 - 04.2012
- Provided excellent Customer Service in high paced environment
- Promoted items based on customer preference
- Sold up to a 1,000 of food and liquor in a shift
- Adjusted service to fit guest time frame
- Organized and confirmed that cash tips and credit card receipts matched automated computer
- Data entry
- Resolved customer inquiries with and without manager
- Checked food presentation
Server
Applebee's
05.2010 - 01.2011
- Promoted items based on customer preference
- Sold up to a 1,000 of food and liquor in a shift
- Adjusted service to fit guest time frame
- Organized and confirmed that cash tips and credit card receipts matched automated computer
- Data entry
- Resolved customer inquiries with and without manager
- Checked food presentation
Education
B.A. - English
Rutgers-New Jersey
Newark, NJ05.2010
Skills
- Microsoft Word
- Sales
- Retail
- Microsoft Office
- Customer Service
- Cash Handling
- MS Office
- Proofreading
- Senior living experience
- Relationship building
- Resident support
- Flexibility
- Documentation skills
- Inclusivity
- Calendar management
- Schedule coordination
- Social integration
- Enrichment program development
- Mobility assistance
- Group facilitation
- Event coordination
- Mobility support
- Project management
- Group dynamics
- Social perceptiveness
- Security proficiency
- Records coordination
- Presentation development
- Negotiation
- Arts and crafts planning
- Senior activities experience
- Friendly, positive attitude
- Emotional support
- Problem-solving
- Time management
- Teamwork and collaboration
- Administrative leadership
- Group recreation
- Activity coordination
- Activity planning
- Group supervision
- Customer and Service-oriented
- Enrichment activities
- Attention to detail
- Entertainment coordination
- Decision-making
- Daily schedule creation
- Scheduling events and programs
- Activity oversight
- De-escalation techniques
- Treatment goal assessment
- Data entry
- Team leadership
- Safety demonstrations
- Activities of daily living
- Dietary restrictions
- Emergency response
- Program facilitation
- Special needs client assistance
- Group discussions
- Equipment setup
- Safety training
- Problem-solving abilities
- Cleaning and sanitizing
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Activities Assistant
TALLWOODS CARE CENTER
06.2021 - 01.2023
Sales Associate/Cashier/Customer Service
Ollie's Bargain Outlet
10.2020 - 08.2021
Sales Associate/Cashier/Customer Service
Kohl's
08.2017 - 08.2018
Coordinator
United Parcel Service
10.2012 - 01.2013
Case Manager
Work Net Pinellas
05.2012 - 10.2012
Server
IHOP
06.2011 - 04.2012
Server
Applebee's
05.2010 - 01.2011
B.A. - English
Rutgers-New Jersey