Alyson Snider
Hemet,CA
Summary
Resourceful Customer Service Associate known for productivity and efficient task completion. Possess specialized skills in conflict resolution, communication, and time management which enable success in fast-paced environments. Excel at using empathy, patience, and active listening to address customer needs and foster positive experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Associate
In N Out Burger
Hemet, CA
05.2021 - Current
- Greeted customers and took their orders in a friendly and efficient manner.
- Operated cash register to process customer payments accurately and efficiently.
- Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.
- Ensured that all food products were prepared fresh daily and stored properly.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Provided quality customer service by adhering to company policies and procedures.
- Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
- Collaborated with other team members to ensure timely completion of tasks.
- Adhered to company policies regarding attendance and punctuality.
- Communicated effectively with fellow staff members regarding customer complaints or feedback.
- Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Education
Certified Phlebotomy Technician - Phlebotomy
AUMT Phlebotomy
Temecula, CA02-2024
Associate of Science -
Mt San Jacinto College
San Jacinto, CA07-2023
Skills
- Problem-Solving
- Ability to work in a fast-paced environment
- Flexible and Adaptable
- Customer Satisfaction
- Strong Communication Skills
- Effective Team Collaboration
- Time Management
- Detail-Oriented
- Exceptional Organizational Skills
Accomplishments
- Highest Honors student in High School and college
- Bonuses at work due to recognition of hard work
Certification
- Phlebotomy License (California Department of Public Health)
- CPR certified
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Customer Service Associate
In N Out Burger
05.2021 - Current
Certified Phlebotomy Technician - Phlebotomy
AUMT Phlebotomy
Associate of Science -
Mt San Jacinto College