Alyssa Szkola
Smiths Creek,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations.
Overview
7
7
years of professional experience
Work History
Server Assistant
Churchills Cigar Bistro
Birmingham, MI
12.2022 - Current
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Responded promptly to requests from servers or other staff members.
- Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
- Collaborated with team members to achieve daily goals within specified time frame.
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
Warehouse Sorter
ReLogistics Services
Chesterfield, MI
12.2021 - 09.2022
- Unloaded, sorted, labeled and stored merchandise in designated areas according to size, type or product code.
- Ensured that safety protocols were observed at all times while working in the warehouse environment.
- Stocked shelves with merchandise in an orderly manner according to store standards.
- Utilized hand-held scanners to track inventory levels and update database as needed.
- Maintained inventory records by accurately recording all items received and shipped.
- Operated forklifts, pallet jacks and other material handling equipment to move materials around the warehouse.
Team Member
Little Ceasars Pizza
Saint Clair Shores, MI
10.2021 - 06.2022
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Addressed customer needs, responding to specific requests.
- Developed positive customer relationships through friendly greeting and excellent service.
- Collaborated with team members to maximize productivity and efficiency.
- Improved knowledge and productivity through continuous education and learning from senior team leaders.
Picker /Quality Auditor
Penske
Chesterfield, MI
02.2021 - 11.2021
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Confirmed items picked for orders by keying codes into system.
- Selected products and items from shelves and pallets for customer orders.
- Verified accuracy of items picked, packed and shipped to customers.
- Inspected product quality prior to packing and shipping out orders.
Auto Parts Delivery Driver
Advanced Auto Parts
Roseville, MI
06.2020 - 02.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Logged deliveries and pickups and quickly loaded and unloaded deliveries.
- Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, wholesale accounts, dealerships, body shops and vendors.
- Assisted do-it-yourself customers between deliveries by reading codes from customer automobiles and installed wipers blades, batteries and light bulbs.
Cashier
Walmart
Sterling Heights, MI
08.2017 - 06.2020
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
Education
High School Diploma -
L'anse Creuse High School
Macomb, MI06-2016
Skills
- Safe Food Handling
- Quality Control
- Basic Math
- Guest Relations Management
- Order Management
- Teamwork and Collaboration
- Attention to Detail
- Cash Handling
- Responsible and Trustworthy
- Performance Improvement
- Point of Sale (POS) System Operations
Timeline
Server Assistant
Churchills Cigar Bistro
12.2022 - Current
Warehouse Sorter
ReLogistics Services
12.2021 - 09.2022
Team Member
Little Ceasars Pizza
10.2021 - 06.2022
Picker /Quality Auditor
Penske
02.2021 - 11.2021
Auto Parts Delivery Driver
Advanced Auto Parts
06.2020 - 02.2021
Cashier
Walmart
08.2017 - 06.2020
High School Diploma -
L'anse Creuse High School
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