Alyssa Adams
Ramona,CA
Summary
Dynamic and customer-focused retail team leader with a proven track record of thriving in fast-paced environments. Expertise in restocking, maintaining store cleanliness, and addressing diverse guest needs while consistently enhancing customer satisfaction. Committed to supporting team objectives and driving business success through a proactive approach to problem-solving and task management. A dedicated merchandising professional known for meeting company goals through organized practices and adaptability, effectively contributing to the Petco brand's reputation for excellence.
Overview
8
8
years of professional experience
Work History
Operations Leader- Merchandising
Petco
Carmel Mountain, CA
09.2019 - Current
- Oversaw store operations as key holder, ensuring security and efficient management during shifts.
- Provided comprehensive support to customers by addressing questions about products and services while guiding them to desired items.
- Supervised daily stock replenishment activities, implementing first-in-first-out principles to maximize inventory turnover and minimize waste.
- Executed reorganization of product displays to ensure accurate placement and alignment with merchandising standards.
- Executed training in shipping processes, ensuring efficient collection and dispatch of products based on online orders.
- Monitored and updated inventory records to maintain operational efficiency.
- Managed store opening and closing procedures, ensuring accuracy of till deposits and paperwork.
- Reviewed and adjusted pricing strategies while verifying accuracy of posted sales data for optimal revenue management.
- Supervised daily functions of merchandise team, focusing on product presentation and stock organization.
Service Desk Supervisor
Kmart
RAMONA, California
06.2018 - 02.2020
- Oversaw cashier operations to ensure efficient transaction processing.
- Executed return processing operations to ensure accurate inventory management.
- Trained for western union money orders
- Oversaw front-end operations to ensure seamless store functionality.
- Validated daily scheduling and coverage to optimize operational efficiency.
Education
High School Diploma -
Ramona High School
Ramona, California06-2017
Skills
- Merchandising stocking
- Tracking inventory
- Multitasking
- Packing online orders
- Pricing
- Customer service
- Setting POGs
- Problem-solving
- Time management
- Attention to detail
- Adaptability and flexibility
- Collaboration and teamwork
Timeline
Operations Leader- Merchandising
Petco
09.2019 - Current
Service Desk Supervisor
Kmart
06.2018 - 02.2020
High School Diploma -
Ramona High School