Alyssa Aguinaga
Palmdale,CA
Summary
A friendly, reliable, and hardworking individual that is excellent in sales, merchandising, front desk and administrative operations, and customer service. Equipped with great communication skills, quick learning abilities, organizational and time management skills to ensure excellent work ethic and success.
Overview
6
6
years of professional experience
Work History
Beauty Advisor
Kohl's SEPHORA
Santa Clarita, CA
05.2023 - Current
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Maintained records related to sales for store management.
- Administered special promotions such as discounts or loyalty rewards programs.
- Capitalized on upselling opportunities for additional products and services to increase sales numbers.
- Developed connections to offer guests best-in-class experience with skincare, makeup and fragrance.
- Assisted with inventory management processes including receiving shipments, stocking shelves, tracking inventory levels and ordering new supplies as needed.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Administrative Assistant/Front Desk Receptionist
Black Shadow 3
Los Angeles, CA
01.2023 - Current
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Developed and maintained filing systems for confidential documents and records.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Maintained front desk to provide positive first impression.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Beauty Advisor
Macy's
Palmdale, CA
09.2021 - 03.2023
- Administered special promotions such as discounts or loyalty rewards programs.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Maintained records related to sales for store management.
- Updated customer records in database software program accurately.
- Answered customer inquiries regarding product features, pricing, and availability.
- Capitalized on upselling opportunities for additional products and services to increase sales numbers.
- Developed connections to offer guests best-in-class experience with skincare, makeup and fragrance.
Brand Representative
Hollister.Co
Palmdale, CA
05.2021 - 08.2022
- Conversed with customers to share information about products and services.
- Restocked shelves at retail locations with products to match planned demonstrations.
- Increased sales by encouraging customers to purchase additional products and services.
- Provided exceptional customer service to enhance brand reputation.
Sales Associate
Victoria Secret
Palmdale, CA
01.2019 - 06.2020
- Cleaned shelves, counters and tables to maintain organized store.
- Processed credit card transactions quickly and securely.
- Maintained up-to-date knowledge of store merchandise and policies.
- Answered store and merchandise questions and led customers to wanted items.
- Adhered to company initiatives and achieved established goals.
Education
High School Diploma -
William J Pete Knight
Palmdale, CA06-2019
Skills
- Verbal and written communication
- Multitasking and organization
- Flexibility and adaptability
- Time management
- Customer service
- Efficient and Reliable
- Sales proficiency
- Counter management
Timeline
Beauty Advisor
Kohl's SEPHORA
05.2023 - Current
Administrative Assistant/Front Desk Receptionist
Black Shadow 3
01.2023 - Current
Beauty Advisor
Macy's
09.2021 - 03.2023
Brand Representative
Hollister.Co
05.2021 - 08.2022
Sales Associate
Victoria Secret
01.2019 - 06.2020
High School Diploma -
William J Pete Knight
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