Alyssa Alfonso
Sweetwater,TN
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
4
4
years of professional experience
Work History
Bank Teller
Peoples Bank of East Tennessee
08.2024 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Interventionist
Sweetwater Elementary School
09.2022 - 05.2024
- Adapted teaching methods based on individual learning styles so that each student could reach his and her full potential
- Engaged students through activities designed to increase motivation levels while promoting positive self-esteem
- Developed Individual Education Plans that incorporated therapeutic goals and objectives into the student's academic curriculum
- Maintained detailed records of client progress, including data collection on observable behaviors related to treatment goals
- Gathered data to measure student progress and determine learner needs
- Kept accurate reports, records and files on individual students.
Cashier
Rural King
11.2020 - 04.2021
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Built and maintained positive working relationships with co-workers
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner
- Accurately processed customer payments using cash, credit cards, and checks.
Education
Bachelor of Science (B.S.) - Accounting Candidate
Carson Newman University
05.2025
Associate in Science (A.S.) - Accounting
Chattanooga State Community College
05.2023
High School Diploma -
Sweetwater High School
05.2021
Skills
- Problem Solving
- Active Listening
- Strategic Planning
- Organizational Skills
- Collaborative Teamwork
- Program Management
- Pivot Tables
- Homework Assistance
- Lesson Planning
- Computer Proficiency and Microsoft Office
- Google Drive
- Activity-Based Learning
- Analytical and Critical Thinking
- Money Handling
- Cash counting
- Customer relationship development
Timeline
Bank Teller
Peoples Bank of East Tennessee
08.2024 - Current
Interventionist
Sweetwater Elementary School
09.2022 - 05.2024
Cashier
Rural King
11.2020 - 04.2021
Associate in Science (A.S.) - Accounting
Chattanooga State Community College
High School Diploma -
Sweetwater High School
Bachelor of Science (B.S.) - Accounting Candidate
Carson Newman University
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