Expert in spa-related customer service, educating about skincare to exceed customer satisfaction.
Proven Special Events Planner with a track record of orchestrating successful events at Jellystone, showcasing exceptional event planning and coordination alongside strong team leadership. Excelled in vendor relations and budget management, significantly enhancing event quality and efficiency.
Coordinated and planned birthday, hourly activities with families, and holiday events.
Oversaw event logistics including venue location and number of employees needed.
Estimated ingredients and supplies required to make recipes.
Performed administrative tasks such as data entry into POS system for tracking product sales and returns.
Assigned duties, responsibilities, and work stations to employees in accordance with work requirements.
Team leadership
Skincare knowledge
Spa related customer service
Event planning and coordination
Budget management
Vendor relations