Alyssa Alvarez De La Campa
I currently serve as a Customer Clerk in the Rescue Department, where I use my knowledge, experience, and passion for animal welfare to support the Animal Pathway Coordinator in identifying animals in need of rescue. I work closely with approved rescue organizations to help facilitate positive outcomes for animals while building and maintaining strong partnerships within the rescue community. I also seek out and develop relationships with additional organizations and partners that share our commitment to animal welfare. I am passionate about continuing to learn, grow, and expand my knowledge and experience within the animal welfare field. I am eager to take on new challenges and opportunities that will allow me to further develop my skills, contribute to the department’s mission, and advance my career while making a meaningful difference in the lives of animals and the community we serve.
Work History
Customer Clerk
7 Years 1 Month- Respond to correspondence from approved rescue organizations regarding the status, availability, and needs of pets currently at the shelter.
- Coordinate the pickup and release of pets committed to by rescue organizations, including entering rescue commitments, providing pickup details and instructions, and ensuring all necessary information is communicated clearly.
- Verify that pets have received all required medical, behavioral, and shelter services prior to release to a rescue organization.
- Communicate the urgency and special needs of individual pets to rescue partners to encourage timely rescue placement.
- Manage and oversee the department’s transport driver, coordinating transportation schedules, assignments, and logistics to ensure pets are transported safely and efficiently.
- Maintain accurate records related to spay/neuter (S/N) agreements, rescue follow-ups, the S.U.N. Program, and the PIP Program.
- Assist the Pathway Coordinator with maintaining and updating departmental reports and records.
- Create and provide photos and videos of shelter pets to rescue organizations to increase exposure and improve their chances of placement.
- Provide and coordinate all required documentation for new rescue partners, S.U.N. Program participants, and PIP Program participants.
- Assist with establishing and maintaining relationships with existing and prospective rescue partners who share the department’s commitment to animal welfare.
- Identify and communicate opportunities to expand the department’s network of rescue organizations and community partners.
- Support the Rescue Department’s daily operations by ensuring communication, documentation, transportation, and rescue coordination are completed accurately and efficiently.
Animal Care Specialist
2 Years 7 Months- Maintained a safe and healthy environment for animal by cleaning their kennels following the standard S.O.P
- Making sure inventory was correct and made sure all the animals had the correct cards and animal id bands. Reported any sick animal to the vet check list and notified clinic
- Showed animals to potential adopters so animals can have their forever home
- Feed and give animals fresh water through out the day. Make sure through the day make sure animals were maintained in a clean environment
Cashier
5 Years- Greeted customers as they walked through the door
- Attended to customers’ needs and take their orders
- Make sure guest are satisfied with their experience, give great customer service
- Make sure dining area is clean and sanitized and all areas are stocked