Alyssa Amphonephong
New Iberia,LA
Summary
Detail-oriented Medical Assistant with experience in fast-paced, multi-specialty clinical environments and a strong interest in clinical growth and patient outcomes. Dedicated to continuous learning, expanding clinical skills, and exploring opportunities in both patient care and clinical research. Seeking to further develop professionally while building a long-term career in healthcare.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Medical Assistant-Surgical Float Pool
Ochsner Lafayette General Medical Hospital
Lafayette, LA
10.2025 - Current
- Surgical Float Medical Assistant with hands-on experience rotating through Sports Orthopedics, General Surgery, Bariatric Surgery, and Trauma.
- Assisted physicians in surgical and non-surgical settings with patient triage, in-office procedures, and ultrasound-guided injections, enhancing overall patient care.
- The ability to use EPIC, requesting records, ordering labs, CT, X-rays, etc.
- Coordinated clinical workflow and patient care, collaborating with multidisciplinary teams to streamline operations and improve service delivery.
Medical Assistant II
Baton Rouge General Heart and Vascular
Baton Rouge, LA
01.2025 - 08.2025
- Assessed vital signs, gathered patient history, and evaluated wounds to support accurate clinical decision-making
- Coordinated orders, documentation, medication administration, and patient education to enhance workflow efficiency
- Facilitated collaboration with physicians and nurses to streamline patient care in fast-paced clinical setting
- Conducted telephone triage to assess patient conditions and direct appropriate care.
- Utilized EPIC for charting and pre-visit documentation to ensure continuity of care
Medical Assistant
Acadiana Vascular Center
Lafayette, LA
08.2024 - 12.2024
- Conducted patient intake, capturing vital signs, completing EHR documentation, and performing initial clinical workup to prepare for physician evaluation
- Assisted with procedures, including VNUS ablations, VenaSeal, and catheter removals, while maintaining sterile technique
- Facilitated clinic operations by managing opening/closing procedures, assisting LPNs, and organizing patient documentation
- Maintained equipment, PPE, and exam rooms to ensure a safe and efficient clinical environment
Cashier/Server
Crawfish and Geaux
New Iberia, LA
01.2023 - 07.2023
- Handled high-volume customer interactions in fast-paced environments, achieving timely resolutions.
- Organized and streamlined operations under pressure to effectively meet customer demands.
Key-holder/Cashier
Geaux Food Market
Lafayette, LA
08.2020 - 12.2022
- Supervised daily operations, ensuring efficient inventory management
- Delivered customer service and addressed conflicts within team
Education
Bachelor of Science - Psychology
Louisiana State University At Alexandria
Alexandria, LA05-2027
Diploma - Medical Assistant
Delta College of Arts And Technology
Lafayette, LA10-2024
Associate of Applied Science - General Studies
South Louisiana Community College
Lafayette, LASkills
Clinical Skills
- Patient intake, triage, and medical history documentation
- Vital signs monitoring
- EKG administration and interpretation support
- Phlebotomy and specimen handling
- Injections and medication administration
- Assisting with minor surgical and in-office procedures
Technical Skills
- EPIC EHR (advanced use: charting, orders, documentation)
- Veradigm EHR
- Lab and imaging order entry (CT, X-ray, labs)
Patient Care & Communication
- Patient education and rapport building
- HIPAA compliance and confidentiality
- Multidisciplinary team collaboration
Research-Relevant Skills
- Clinical data documentation and accuracy
- Attention to detail in patient records
- Following clinical protocols and workflows
- Observing patient outcomes and treatment response
Certification
Certified Clinical Medical Assistant- NHA 08/01/24
Areas Of Study
- Medical Terminology & Clinical Communication
- Anatomy & Physiology
- Pharmacology
- Medical Laboratory Procedures & Specimen Handling
- Electronic Health Records (EHR) & Medical Office Systems
- Clinical & Administrative Office Procedures
- Medical Law, Ethics, HIPAA & OSHA Compliance
- Medical Asepsis & Infection Control
- Minor Office Surgery & Procedure Assistance
- Medical Assistant Externship (Hands-on Clinical Training)
- Medical Laboratory Procedures & Specimen Handling
Languages
English
Native/ Bilingual
Laos
Native/ Bilingual
Timeline
Medical Assistant-Surgical Float Pool
Ochsner Lafayette General Medical Hospital
10.2025 - Current
Medical Assistant II
Baton Rouge General Heart and Vascular
01.2025 - 08.2025
Medical Assistant
Acadiana Vascular Center
08.2024 - 12.2024
Cashier/Server
Crawfish and Geaux
01.2023 - 07.2023
Key-holder/Cashier
Geaux Food Market
08.2020 - 12.2022
Bachelor of Science - Psychology
Louisiana State University At Alexandria
Diploma - Medical Assistant
Delta College of Arts And Technology
Associate of Applied Science - General Studies
South Louisiana Community College