- I enjoy cooking for friends and family gatherings
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Watching Movies and TV Shows
- Personal Development and Self-Improvement
Alyssa Anaya
Arlington,WA
Summary
Experienced with managing diverse tasks and supporting team initiatives. Utilizes organizational skills and attention to detail to enhance operational efficiency. Track record of effective collaboration and problem-solving in fast-paced settings.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
04.2023 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Shift Supervisor
Jamba Juice
05.2022 - 11.2022
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
Team Member
Jamba Juice
06.2021 - 10.2021
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
Cashier
TJX Marshalls
11.2020 - 01.2021
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Associate of Arts - General Studies
Everett Community College
Everett, WA06-2023
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Multitasking Abilities
- Relationship building
- Verbal and written communication
Interests
Timeline
Barista
Starbucks
04.2023 - Current
Shift Supervisor
Jamba Juice
05.2022 - 11.2022
Team Member
Jamba Juice
06.2021 - 10.2021
Cashier
TJX Marshalls
11.2020 - 01.2021
Associate of Arts - General Studies
Everett Community College