Alyssa Anaya
Santa Fe,NM
Summary
At La Fonda, I excelled in a fast-paced environment, enhancing customer satisfaction and team efficiency through expert server support and effective complaint resolution. Skilled in reservations management and seating arrangements, I demonstrated a strong ability to multitask and collaborate, significantly contributing to a seamless dining experience.
Overview
1
1
year of professional experience
Work History
Host
La Fonda
04.2023 - Current
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted managers with quickly resolving service- and food-related issues.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
Diploma -
Capital High School
Santa Fe, NM05.2034
Skills
- Team Collaboration
- Server Support
- Telephone reception
- Reservations Management
- Seating arrangements
- Group reservations management
- Multitasking proficiency
- Customer Service
Timeline
Host
La Fonda
04.2023 - Current
Diploma -
Capital High School
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