Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Alyssa Bartley

Potterville,MI

Summary

Seasoned Shift Manager successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task. Well-organized in planning schedules and workflows to accomplish objectives. Highly professional and results-focused professional with excellent problem-solving and decision-making skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Manager

McDonald’s
Potterville
04.2022 - Current
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Directed and led employees and team members on effective operations, methods and procedures.
  • Upheld company standards and compliance requirements for operations.
  • Coached employees on interactions with customers to drive exceptional service.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.

Assistant to the Director

Ambrose Care Management
Okemos
08.2019 - 08.2021
  • Performed basic administrative duties by answering calls, taking messages, data entry, typing tasks and locating files upon request.
  • Created or updated records with new files or information.
  • Observed confidentiality and safeguarded all patient-related information.
  • Answered incoming calls and recorded accurate messages.

Seasonal Cashier

JCPenney
Okemos
10.2019 - 01.2020
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Used suggestive selling techniques to promote add-on sales.
  • Helped with purchases and signed customers up for rewards program.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Education

Associate of Business in Human Resource Management -

Lansing Community College
Lansing, MI
05-2025

Associate of Applied Science in Computer Information Systems -

Davenport University
04.2020

High School Diploma -

Potterville High School
Potterville, MI
05-2019

Skills

  • Staff training
  • Mentoring and Coaching
  • Tech-Savvy
  • Flexible Schedule
  • Cash Handling
  • Opening and Closing Procedures

Certification

  • ServSafe Manager

Accomplishments

Employee of the month at McDonald's in October 2023.

References

References available upon request.

Timeline

Shift Manager

McDonald’s
04.2022 - Current

Seasonal Cashier

JCPenney
10.2019 - 01.2020

Assistant to the Director

Ambrose Care Management
08.2019 - 08.2021

Associate of Business in Human Resource Management -

Lansing Community College

Associate of Applied Science in Computer Information Systems -

Davenport University

High School Diploma -

Potterville High School

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Alyssa Bartley