Alyssa Behrendt
West Bloomfield
Summary
Outgoing and reliable Brand Ambassador with several years of experience in sales and marketing. Trusted to positively represent brand by being well-versed and knowledgeable in all products. Consistently communicates and engages customers about products and current promotions.
Flexible hard worker ready to learn and contribute to team success.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Brand Representative
Abercrombie & Fitch
Novi
11.2025 - Current
- Engaged customers by providing exceptional service and product knowledge.
- Assisted in visual merchandising to enhance store presentation and brand image.
- Collaborated with team members to maintain a positive and energetic environment.
- Processed transactions efficiently using point-of-sale systems and cash handling procedures.
- Educated customers on promotional events and ongoing sales initiatives effectively.
- Resolved customer inquiries and concerns promptly to ensure satisfaction and loyalty.
- Provided customer service support by responding to customer inquiries via email or phone call.
- Recommended, selected and helped locate merchandise based on guest needs and desires.
Sandwich Maker
Jimmy John's
Commerce
10.2020 - Current
- Prepared sandwiches efficiently while adhering to food safety standards.
- Managed inventory to ensure fresh ingredients were always available.
- Assisted customers with menu selections and customized sandwich orders.
- Collaborated with team members to maintain a clean and organized workspace.
- Trained new staff on sandwich preparation techniques and customer service skills.
- Responded promptly to customer inquiries and resolved any issues effectively.
- Cleaned the kitchen area, equipment, utensils, counters, floors. after each shift.
- Prepared sandwiches according to customer specifications, including ingredients and condiments.
- Performed opening, closing duties such as restocking coolers, freezers before closing time.
- Greeted customers in a friendly manner and answered questions about menu items.
- Operated cash registers, handled money, and provided change when necessary.
- Took orders, prepared foods and processed payments in full-service establishment.
Education
Walled Lake Northern
Commerce, MichiganSome College (No Degree) - Radiology
Oakland Community College
Bloomfield Hills, MISkills
- Customer engagement
- Visual merchandising
- Point-of-sale operation
- Product knowledge
- Sales techniques
- Inventory management
- Team collaboration
- Training staff
- Effective communication
- Problem solving
- Time management
- Flexible scheduling
- Communication skills
Timeline
Brand Representative
Abercrombie & Fitch
11.2025 - Current
Sandwich Maker
Jimmy John's
10.2020 - Current
Walled Lake Northern
Some College (No Degree) - Radiology
Oakland Community College