Summary
Overview
Work History
Education
Skills
Timeline
Generic
Alyssa Bernauer

Alyssa Bernauer

Lakeport,CA

Summary

Dynamic and results-driven professional with a positive attitude and proven cash handling expertise. At Lakeport Cinema, I enhanced team performance through effective training and leadership, while consistently delivering exceptional customer service. Skilled in problem-solving and team motivation, I thrive in fast-paced environments, ensuring operational efficiency and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Shift Leader

Dunkin' Donuts
11.2023 - 06.2025
  • Assisted in training new team members on operational procedures and safety protocols.
  • Supported daily shift operations by coordinating tasks among team members for efficiency.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Cashier

Albertsons
05.2023 - 10.2023
  • Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance shopping experience.
  • Maintained organized checkout area, ensuring cleanliness and stock availability for optimal workflow.
  • Assisted in training new cashiers on register procedures and customer interaction techniques.

Assistant Manager

Lakeport Cinema
11.2019 - 04.2023
  • Assisted in managing daily operations to ensure efficient workflow and customer satisfaction.
  • Supported staff training initiatives, enhancing team performance and service quality.
  • Engaged with customers to address inquiries and resolve issues promptly, fostering positive experiences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

Esthetician - Esthetician

Aveda Institute
Avondale, AZ
01.2024

High School Diploma -

Kelseyville High School
Kelseyville, CA
06.2021

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Flexible schedule
  • Team motivation

Timeline

Shift Leader

Dunkin' Donuts
11.2023 - 06.2025

Cashier

Albertsons
05.2023 - 10.2023

Assistant Manager

Lakeport Cinema
11.2019 - 04.2023

Esthetician - Esthetician

Aveda Institute

High School Diploma -

Kelseyville High School

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