Alyssa Bing
New Port Richey,FL
Summary
Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes.
Overview
13
13
years of professional experience
Work History
Manager
Lonnie Spicer
New Port Richey, FL
09.2011 - Current
- Established processes to ensure efficient workflow throughout the organization.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Managed risk by developing and implementing effective risk management strategies.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Implemented process improvements, resultingin an increase in operational efficiency.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Analyzed market trends and competitor activity to inform business strategy.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
General Manager
Robert Ciotta
New Port Richey, FL
01.2022 - 10.2024
- Made appointments over the phone
- Ordered necessary equipment and supplies to upkeep the business
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Prepared staff work schedules and assigned team members to specific duties.
Education
High School Diploma -
Marchman Technical School
New Port Richey, FL07-2012
Skills
- Financial management
- Customer service
- Team leadership
- Clear communication
- Inventory management
- Time management
- Task delegation
- Safety procedures
- Work prioritization
- Decision-making
- Product management
- Customer due diligence
- Appointment scheduling
- Appointment confirmation
- Call follow-up
Timeline
General Manager
Robert Ciotta
01.2022 - 10.2024
Manager
Lonnie Spicer
09.2011 - Current
High School Diploma -
Marchman Technical School