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Related roles: Temenos T24/Transact Consultant, Technical BA, Business Analyst, Solution Designer, Data Analyst Professional Summary Business/ Requirements and Data Analysis: Experienced technical resource worked as business, technical BA and data analyst with hands on knowledge of data management framework (data quality management, data cleansing, data integration, data integrity, data storage and retrieval, data warehouse, data marts, data vault, big data) in agile environments. Worked in financial crime detection and monitoring platform (FCM), anti-money laundering solutions, data governance, regulatory compliance, credit risk, KYC, transection monitoring & reporting projects related to corporate and retail banking (Rabobank Australia). Certificated Business Analyst (CBAP) having Practical experience in BABOK knowledge. Experienced in working from the early stages to full scale working of core banking, Internet and mobile banking systems, data management, data warehouse, Data Governance and data migration projects. Experienced in gathering and analysing requirements from business and technical stakeholders for required solution designs Experienced in triaging between system teams of various banks and support teams across the globe (worked for various banks in Australia, New Zealand, Singapore, Netherlands and these days Philippines) Working along core support teams, developers and testers while assisting the project managers in backlog creation and preparing project health check/ status reports and setting testing expectations Working for Requirements life-cycle management by performing activities from initiation to closure of projects Experienced to Analyse, prepare and present the documents for new requirements, change requests, data quality, data gaps and data relations to stakeholders. Proven experience in writing SQL scripts for Oracle and SQL Server, experience of writing stored procedures Experienced in analysing, gathering and documenting business requirement, user stories, use case specification, functional requirement and data quality criteria in Agile data and project management environments Hands on experience of working in a full and hybrid agile environments; participated in various Agile ceremonies including user story writing, sprint planning and estimation meetings, daily stand ups, sprint review and retrospective, backlog management and refinement. Solid knowledge of Agile reports (sprint progress report, burn-down chart, release progress report, velocity reports etc) Getting sign offs from technical and business stakeholders on the presented reports (Data Kaizen Team, Data Owners, Business Owners, Data Stewards, Solution Architects, Solution Designers) Working with data architects to build and maintain the logical/physical data model, technical documentation for the design approval forums Data Modelling and Solution Design: Solid dimensional, relational (traditional Entity-Relationship) conceptual, logical and physical data modelling skills (using ER Studio, Ms Visio, Toad Data Modeler, SAP Power Designer, Erwin data modeler) Stakeholder Management: Experience in identifying and collaborating with stakeholders with through effective communication, agile development model, managing expectations within project scope and project risk management through regular status reports/project health checks. Communication and presentation skills. Develop and maintain professional relationships with technical and business experts. I am an Effective team player throughout my professional career; working under minimal supervision alongside architects, projects teams and developers to deliver agreed solutions. I am a silent performer who believes in quality of work and exceeding expectations in an on-time delivery. Agile & Waterfall 18 years of professional experience Waterfall and around 8+ years of work experience in Agile projects; I have worked very closely in both type of methodologies Temenos Payment Systems More than 10 years of work experience in the payments domain using Temenos systems (in-house developed and off the shelf payment technologies); like bPay, Real-time Gross settlements (RTGS), Direct Entry (DE) Payments, EFT, Knowledge of New Payments Platform (NPP) Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Experienced Customer Service Professional with over 12 years in the Hospitality industry and one year as a Team Leader for the Tourism Industry. I am passionate about delivering exceptional guest experiences and I also bring strong interpersonal skills, confidence in fast paced environments and a proven ability to resolve issues effectively.

Operations professional with track record of maintaining high standards and delivering results in production environments. Proven ability to ensure smooth operations and uphold stringent safety protocols. Known for strong collaboration skills and adaptability to changing demands, with focus on precision and problem-solving.

A Well presented, articulate and smart individual who is very keen on a career, driven professional spirit and unmatched drive. Possessing a proven ability to contribute to a company at both strategic and operational level, when delivering people management strategies. Comprehensive understanding and a valuable resource is what it takes to be an outstanding asset to any establishment. The goal is to conquer challenging role with an organisation where I can make a name for myself and expand my skill level. Reliable, responsible and hardworking with a positive attitude is the motto. Driven to deliver high-quality service and consistent results.

Alyssa Bolton

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Data Analyst

Customer Service Specialist- Remote

Manager

Manager of Operations- Hybrid

Education

Bachelor of Arts - Business Administration

Outdoor Recreation and Ecotourism

Diploma -

Skills

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Data Analyst

Customer Service Specialist- Remote

Manager

Manager of Operations- Hybrid

Bachelor of Arts - Business Administration

Outdoor Recreation and Ecotourism

Diploma -

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