ALYSSA BROCHIN
Lakewood,NJ
Summary
MBA-qualified business development and operations professional experienced in B2B prospecting, partnership development, customer retention, sales-focused operations, logistics, reporting, and team leadership. Skilled at identifying compatible business opportunities, developing long-term relationships, and coordinating the details that turn introductions into recurring activity. Commercial flooring and building-materials training complements a relationship-driven background well suited for outside sales, territory management, and account development.
Overview
7
7
years of professional experience
Work History
Sales Manager
Honorable Air
11.2022 - Current
- Generated sales through lead follow-up, customer consultations, referrals, repeat business, and proactive outreach to prospective customers.
- Prepared accurate estimates and quotes, explained product options and pricing, and followed up with customers to convert opportunities into sales.
- Built and maintained relationships with installers and suppliers, and customers to develop new business and support ongoing projects.
- Coordinating projects from sale through installation, communicating with customers, installers, vendors, and suppliers to ensure materials and schedules remained on track.
- Remote
General Manager
GO Car Wash
North Tonawanda, NY
11.2021 - 11.2022
- Directed daily operations, customer experience, team performance, and local growth initiatives in a fast-paced service environment.
- Led customer-retention efforts and local digital marketing, advertising, and promotional activity to support engagement and repeat business.
- Coached and supervised employees while reinforcing sales, service, and performance expectations.
Manager
Hertz Corporation
North Tonawanda, NY
08.2019 - 12.2021
- Managed customer-facing rental and sales operations with a focus on revenue opportunities, customer satisfaction, repeat business, and efficient execution.
- Led and coached team members toward sales and service targets while managing budgets and operational resources.
Education
Master of Business Administration (MBA) -
Maryville University
St. Louis, MOAssociate Degree -
Eastern Gateway Community College
Youngstown, OHBachelor's Degree - Criminal Justice & Criminology
East Tennessee State University
Johnson City, TNSkills
- B2B Prospecting & Lead Development
- Territory & Account Management
- Relationship Development & Retention
- Outbound Calling & Business Outreach
- Commercial Flooring Fundamentals
- Dealer / Contractor / End-User Channels
Personal Information
Title: B2B BUSINESS DEVELOPMENT | TERRITORY SALES COMMERCIAL FLOORING & BUILDING MATERIALS
SALES & INDUSTRY STRENGTHS
- B2B Prospecting & Lead Development
- Territory & Account Management
- Strategic Partnerships
- Relationship Development & Retention
- Outbound Calling & Business Outreach
- Pipeline & Opportunity Development
- Commercial Flooring Fundamentals
- Dealer / Contractor / End-User Channels
- Sales & Operational Reporting
COMMERCIAL FLOORING & BUILDING MATERIALS
- TRAINING Industry Training & Professional Development | 2026
- Commercial flooring products: carpet tile, broadloom, LVT and resilient flooring; construction, performance attributes and installation considerations.
- Commercial sales cycle: prospecting, dealer development, A&D; engagement, end-user sales, specifications, quoting, sampling and project follow-up.
- Manufacturer, distributor, dealer/contractor and end-user channels: pricing, margin, freight, lead times, claims and order coordination.
- Territory planning, account segmentation, pipeline development, dormant-account reactivation and competitive positioning.
Timeline
Sales Manager
Honorable Air
11.2022 - Current
General Manager
GO Car Wash
11.2021 - 11.2022
Manager
Hertz Corporation
08.2019 - 12.2021
Master of Business Administration (MBA) -
Maryville University
Associate Degree -
Eastern Gateway Community College
Bachelor's Degree - Criminal Justice & Criminology
East Tennessee State University