Alyssa Brown
Richmond,VA
Summary
Detail-oriented and organized professional with a solid foundation in Criminal Justice and a strong commitment to the legal field. Possesses a diverse background in customer service, which has honed exceptional communication, problem-solving, and organizational skills. Currently pursuing a Bachelor’s degree in Criminal Justice with hands-on experience in leadership and operational roles.
Overview
4
4
years of professional experience
Work History
Staffer
Instawork
05.2022 - Current
- Coordinated staffing for various client needs, demonstrating strong organizational and administrative skills
- Managed detailed records and schedules, ensuring accuracy and compliance with client requirements
- Addressed and resolved conflicts, showcasing effective problem-solving and communication abilities
- Conducted onboarding and training, reflecting strong interpersonal and instructional skills
- Developed proficiency in handling sensitive information and maintaining confidentiality.
Waitress
Darden
10.2022 - 05.2023
- Delivered high-quality service, demonstrating strong communication skills and attention to detail
- Managed multiple responsibilities efficiently, showcasing exceptional time management
- Resolved customer issues promptly, reflecting effective problem-solving and conflict resolution skills
- Handled financial transactions accurately, highlighting trustworthiness and attention to detail
- Assisted in training new employees, showcasing leadership and organizational skills.
Dasher
DoorDash
05.2022 - 08.2022
- Delivered services promptly, exhibiting strong organizational and navigational skills
- Managed schedules and prioritized tasks, reflecting excellent time management abilities
- Communicated effectively with clients, showcasing interpersonal and client-service skills
- Handled transactions and payments accurately, demonstrating reliability and attention to detail
- Adapted to various delivery scenarios, showcasing flexibility and problem-solving skills.
Bartender
TGI Fridays
05.2021 - 10.2021
- Prepared and served beverages, maintaining high standards of customer service and attention to detail
- Managed inventory and processed transactions, showcasing organizational skills and accuracy
- Created a welcoming atmosphere, demonstrating strong client interaction and communication abilities
- Reconciled daily sales reports, highlighting reliability and financial accuracy
- Collaborated with team members, showcasing effective teamwork and leadership skills.
Crew Member
Panda Express
10.2020 - 03.2021
- Provided excellent customer service, handling inquiries and transactions efficiently
- Prepared food in compliance with company standards, reflecting attention to detail and adherence to protocols
- Maintained cleanliness and organization, demonstrating strong organizational skills
- Assisted in inventory management, showcasing reliability and attention to detail
- Worked collaboratively with the team to ensure operational efficiency, reflecting teamwork and communication skills.
Education
Bachelor’s in Criminal Justice (Expected) -
Old Dominion University
Norfolk, VAAssociate of Liberal Arts in Criminal Justice - undefined
J. Sargent Reynolds Community College
Richmond, VA08.2024
Skills
- Legal Research and Analysis
- Document Drafting and Review
- Case Management
- Client Communication
- Time Management
- Legal Compliance
- Organizational Skills
- Database Management
- Problem-Solving
- Proficient in Microsoft Office Suite and Legal Software
Leadership Experience
Vice President, Phi Theta Kappa, Richmond, VA, 05/01/22, 01/01/23, Demonstrated leadership and organizational skills in a key role, managing chapter activities and events.
Languages
Sign Langauge
Limited Working
English
Native or Bilingual
Timeline
Waitress
Darden
10.2022 - 05.2023
Staffer
Instawork
05.2022 - Current
Dasher
DoorDash
05.2022 - 08.2022
Bartender
TGI Fridays
05.2021 - 10.2021
Crew Member
Panda Express
10.2020 - 03.2021
Bachelor’s in Criminal Justice (Expected) -
Old Dominion University
Associate of Liberal Arts in Criminal Justice - undefined
J. Sargent Reynolds Community College
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