Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Bruce

Lincoln park,MI

Summary

Compassionate dog groomer with a strong focus on detail and collaboration. Proven expertise in maintaining accurate records and effectively communicating with pet owners to deliver exceptional grooming services. Committed to ensuring high standards of pet care and satisfaction.

Overview

9
9
years of professional experience

Work History

Dog Groomer

The Downriver Grooming Company
Wyandotte, Michigan
03.2023 - Current
  • Provided grooming services for dogs, ensuring cleanliness and comfort.
  • Bathed and dried dogs using appropriate shampoos and tools.
  • Trimmed fur and nails while following breed-specific standards.
  • Communicated with pet owners about grooming needs and care tips.
  • Maintained a clean and organized grooming station at all times.
  • Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
  • Provided customers with information on proper dog grooming techniques and pet health care advice.
  • Scheduled appointments for clients using online software programs.
  • Kept detailed records of services performed for each animal client.
  • Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
  • Developed positive relationships with clients to ensure repeat business opportunities.

Dog Groomer

Petco
Allen Park, Michigan
01.2019 - 06.2023
  • Provided grooming services for dogs, ensuring cleanliness and comfort.
  • Bathed and dried dogs using appropriate shampoos and tools.
  • Trimmed fur and nails while following breed-specific standards.
  • Communicated with pet owners about grooming needs and care tips.
  • Maintained a clean and organized grooming station at all times.
  • Assisted in managing appointments and scheduling for grooming services.
  • Monitored pets' health during grooming sessions, reporting any concerns to owners.
  • Developed positive relationships with pets to ease the grooming process.
  • Cleaned ears, trimmed nails, plucked hair from ear canals, and brushed teeth.
  • Bathed and dried dogs of all sizes, breeds, and temperaments.
  • Handled cash transactions accurately when accepting payment from customers.

Team Member

Wendys
Lincoln Park, MI
01.2017 - 01.2018
  • Provided exceptional customer service in a fast-paced restaurant environment.
  • Prepared and cooked menu items according to established quality standards.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Handled cash transactions accurately and efficiently during peak hours.
  • Collaborated with team members to ensure timely service during busy shifts.
  • Maintained a clean and organized work area throughout shift.
  • Operated cash registers to process payments from customers.
  • Greeted customers upon entering the store with friendly demeanor.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.

Sales Associate

American Eagle Outfiters
01.2017 - 10.2017
  • Engaged customers to understand their needs and provide tailored product recommendations.
  • Managed inventory levels to ensure product availability and prevent stockouts.
  • Processed transactions accurately using point-of-sale systems and cash handling procedures.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Greeted customers and provided exceptional customer service.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Education

High School Diploma -

Lincoln Park High School
Lincoln Park, MI
06-2015

Skills

  • Record keeping and cash handling
  • Appointment scheduling
  • Effective communication
  • Attention to detail
  • Team collaboration
  • Reliability and punctuality
  • Animal handling expertise
  • Continuous learning

Timeline

Dog Groomer

The Downriver Grooming Company
03.2023 - Current

Dog Groomer

Petco
01.2019 - 06.2023

Team Member

Wendys
01.2017 - 01.2018

Sales Associate

American Eagle Outfiters
01.2017 - 10.2017

High School Diploma -

Lincoln Park High School