Alyssa Canada
Freehold
Summary
Experienced county clerk with a focus on adaptability and quick learning. Strong work ethic complemented by excellent communication abilities. Ready to support team initiatives and drive organizational success.
Overview
7
7
years of professional experience
Work History
Passport Agent
Monmouth County Clerk
Neptune
11.2024 - Current
- Processed passport applications and verified documentation for accuracy and completeness.
- Maintained organized records of applications and sensitive client information securely.
- Maintained an up-to-date knowledge of government regulations related to passport processing.
- Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts, and updating computer systems.
Staff Supervisor
Ritas Italian Ice
Freehold
03.2019 - Current
- Supervised daily operations of ice production and service teams.
- Trained staff on customer service standards and operational procedures.
- Scheduled employee shifts to optimize coverage during peak hours.
- Resolved customer inquiries and complaints to enhance satisfaction.
- Resolved conflicts between personnel by listening to grievances, identifying causes of disputes, and implementing corrective actions as necessary.
Intern
Monmouth County Department of Human Resources
Freehold
07.2024 - 08.2024
- Gained exposure to HR policies, regulations, and procedures
- Assisted with employee recruiting, onboarding processes, and documentation management.
- Supported the HR team in organizing employee engagement activities and events.
- Participated in staff meetings to discuss departmental goals and strategies.
Student Desk Assistant
The College of New Jersey
Freehold
08.2023 - 07.2024
- Managed front desk operations and maintained a welcoming environment.
- Greeted visitors entering the establishment to determine the nature and purpose of the visit.
- Greeted customers, answered general questions, and directed them to appropriate locations.
- Monitored reception area to provide a consistently safe, hazard-free environment for customers.
Education
Bachelor of Science - Management
The College Of New Jersey
Ewing, NJ10.2025
Skills
- Leadership experience
- Attention to detail
- Confidentiality
- Communication skills
- Problem-solving
- Organizational abilities
Activites and Honors
She's The First, Club Member, Sponsor girls' education in the developing world, Participate in fundraisers to raise money
References
References available upon request.
Timeline
Passport Agent
Monmouth County Clerk
11.2024 - Current
Intern
Monmouth County Department of Human Resources
07.2024 - 08.2024
Student Desk Assistant
The College of New Jersey
08.2023 - 07.2024
Staff Supervisor
Ritas Italian Ice
03.2019 - Current
Bachelor of Science - Management
The College Of New Jersey