Alyssa Capozzi
Exeter,NH
Summary
Hardworking retail professional with hands-on experience in customer service, payment processing, and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
Work History
Grocery Clerk
Market Basket
Seabrook, New Hampshire
08.2017 - Current
- Stocked shelves with products to ensure proper inventory levels.
- Assisted customers in locating items throughout the store.
- Operated cash register and processed customer transactions accurately.
- Maintained cleanliness and organization in grocery aisles and checkout areas.
- Collaborated with team members to restock merchandise quickly and efficiently.
- Conducted regular inventories to ensure adequate stock levels were maintained at all times.
- Identified and quickly handled spill clean-up.
- Provided assistance with loading groceries into customer vehicles upon request.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Adhered to all safety regulations while operating equipment such as forklifts or pallet jacks.
Barista
Starbucks
Stratham, New Hampshire
04.2024 - 06.2024
- Prepared espresso-based drinks with precision and attention to quality.
- Maintained cleanliness of work area and equipment throughout shifts.
- Managed customer orders efficiently to ensure timely service.
- Operated coffee machines and grinders safely and effectively.
- Handled cash register transactions accurately during busy hours.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Gave samples of popular coffee and tea blends to create sales opportunities.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
Dietary Aide
Glendale Dining Services
Brentwood, New Hampshire
10.2019 - 03.2020
- Assisted in meal preparation and assembly for residents' dietary needs.
- Maintained cleanliness and organization of kitchen and dining areas.
- Delivered meals to residents while following safety and hygiene protocols.
- Set up trays and food service carts to deliver food to residents.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Served food and snacks according to planned menu and patients' diet orders.
- Cleaned and sanitized kitchen equipment and surfaces.
- Maintained a safe working environment by following all safety protocols.
- Gathered soiled tablecloths and dietary linens and delivered to laundry.
Education
High School Diploma -
Exeter High School
Exeter, NH06-2020
Skills
- Cash handling
- Inventory management
- Customer service excellence
- Team collaboration
- Retail sales
- Safety practices
Timeline
Barista
Starbucks
04.2024 - 06.2024
Dietary Aide
Glendale Dining Services
10.2019 - 03.2020
Grocery Clerk
Market Basket
08.2017 - Current
High School Diploma -
Exeter High School