Joslyn Knox
Vicksburg
Summary
Diligent [Desired Position] with solid background in performing various manual tasks efficiently. Adept at supporting construction projects, warehouse operations, and general maintenance activities. Demonstrated ability to work collaboratively and adapt to changing demands through effective problem-solving and teamwork.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Grocery Clerk
Ergon Marine and Industrial Supply Inc
Vicksburg, MS
02.2025 - 02.2026
- Pull and Pack customers orders in boxes loading them on to a pallet
- Using forklift load and unload customers pallets on to a boat to transport there goods.
- Unload grocery trucks using forklift
- Down stack pallets with grocery restock shelves
- Maintained cleanliness and organization of warehouse displays and aisles.
Fuel Center Clerk
Kroger
Vicksburg, MS
10.2024 - 02.2025
- Assist customers and manage cash register.
- Maintain neatness and cleanliness of the fuel center.
- Recover stock and fill out incident and security reports.
- Maintain compliance documentation.
- Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Cleaner
ABM Industries Inc.
Vicksburg, MS
07.2022 - 01.2024
- Maintained cleanliness and sanitation standards throughout school facilities.
- Operated cleaning equipment, including floor buffers and vacuums, effectively.
- Assisted in setup and breakdown of school events, ensuring readiness of spaces.
- Conducted regular inspections of premises to identify maintenance needs.
- Developed efficient cleaning schedules to enhance facility upkeep.
Housekeeper
Hampton by Hilton
Vicksburg, MS
01.2024 - 09.2024
- Implemented improved cleaning schedules, resulting in enhanced guest satisfaction scores.
- Conducted regular inspections of guest rooms and common areas for quality assurance.
- Managed inventory of cleaning supplies, maintaining optimal stock levels to support operations.
- Collaborated with front desk staff to address guest requests and special accommodations promptly.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Housekeeping
Hilton Home2 Suites
Vicksburg, MS
04.2022 - 10.2022
- Maximized store cleanliness by assigning daily housekeeping tasks, inspecting workspaces periodically throughout each shift.
- Adhered strictly to safety protocols, minimizing accidents and injuries among housekeeping staff members.
- Introduced new cleaning techniques that increased the overall efficiency of the housekeeping department.
- Coordinated with room service, housekeeping, maintenance, and security to meet all guest needs.
Wireless Sales Associate
Cricket Wireless Authorized Dealer
Vicksburg, MS
10.2021 - 03.2022
- Greet customers
- Assist the customers with there questions
- Offer our great deals on the company phones
- Meet my goals for sales
- Clean work area
Wireless Sales Associate
T-ROC
Vicksburg, MS
07.2021 - 10.2021
- Processed transactions efficiently, ensuring accuracy in billing and inventory management.
- Trained new associates on sales techniques, product knowledge, and customer service standards.
- Resolved customer inquiries and issues promptly to maintain high levels of satisfaction.
- Collaborated with team members to achieve sales targets through effective communication and strategy implementation.
- Assisted customers in selecting wireless plans and devices tailored to individual needs.
- Demonstrated product features and benefits to enhance customer understanding and satisfaction.
Crew Member
Popeye's Restaurants
Vicksburg, MS
09.2020 - 11.2020
- Provided exceptional customer service by efficiently taking and processing orders.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Operated kitchen equipment safely while preparing food items according to recipes.
- Collaborated with team members to ensure timely service during peak hours.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Assembler
Eaton
Vicksburg, MS
07.2019 - 05.2020
- Ensured job was performed in a clean and safe working environment
- Lifted up to 50 pounds
- Assembled materials
- Inspected finished products
- Recorded production process
Line Worker
Sanderson Farms, Inc
Flowood, MS
01.2019 - 07.2019
- Operated machinery to ensure efficient production flow and maintain quality standards.
- Conducted routine inspections of equipment to identify and address maintenance needs promptly.
- Trained new employees on safety protocols and operational procedures for seamless integration into workflow.
- Monitored product quality during production, implementing corrective actions as necessary to meet standards.
- Assisted in inventory management, ensuring accurate tracking of materials and supplies for uninterrupted operations.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
Customer Service Representative
Circle K
Vicksburg, MS
03.2018 - 10.2018
- Resolved customer inquiries efficiently, ensuring high satisfaction levels and repeat business.
- Collaborated with team members to enhance service delivery and streamline operations.
- Managed cash transactions accurately, reducing discrepancies and improving financial integrity.
- Developed strategies for handling challenging customer interactions, fostering positive resolutions.
- Monitored inventory levels and coordinated restocking efforts to ensure product availability.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Led initiatives to improve response times, enhancing overall customer experience during peak hours.
Production Worker
Scott's Miracle Gro
Pearl, MS
04.2017 - 10.2017
- Operated production machinery to ensure efficient workflow and product quality.
- Monitored inventory levels, reporting discrepancies to maintain supply chain efficiency.
- Assisted in training new staff on safety protocols and operational procedures.
- Collaborated with team members to streamline processes and reduce downtime.
- Conducted routine maintenance checks on equipment to minimize disruptions in production.
Education
High School Diploma -
Vicksburg High School
Vicksburg, MS06-2013
Skills
- Pallet Jack
- Communication (2 years)
- Microsoft Office
- English
- Hotel experience
- Hospitality
- Order Picker
- Packaging
- General Labor
- Assembly Line
- Front desk
- Materials Handling
- Welding
- Leadership
- Janitorial experience
- Warehouse Experience
- Power tools
- Guest services
- Cash handling
- Cash register
- Order Picking
- Basic Math (3 years)
- Assembly Worker
- Quality Inspection
- Punctual and reliable
- Product stocking
Certification
- Pallet Jack Certification Present
- Forklift Certification February 2025 to Present
- Driver's License January 2025 to January 2029
Timeline
Grocery Clerk
Ergon Marine and Industrial Supply Inc
02.2025 - 02.2026
Fuel Center Clerk
Kroger
10.2024 - 02.2025
Housekeeper
Hampton by Hilton
01.2024 - 09.2024
Cleaner
ABM Industries Inc.
07.2022 - 01.2024
Housekeeping
Hilton Home2 Suites
04.2022 - 10.2022
Wireless Sales Associate
Cricket Wireless Authorized Dealer
10.2021 - 03.2022
Wireless Sales Associate
T-ROC
07.2021 - 10.2021
Crew Member
Popeye's Restaurants
09.2020 - 11.2020
Assembler
Eaton
07.2019 - 05.2020
Line Worker
Sanderson Farms, Inc
01.2019 - 07.2019
Customer Service Representative
Circle K
03.2018 - 10.2018
Production Worker
Scott's Miracle Gro
04.2017 - 10.2017
High School Diploma -
Vicksburg High School