Bryan Flores
Chicago,IL
Summary
Dynamic and results-oriented professional with a proven track record at Tony's Fresh Market, excelling in customer service and merchandise stocking. Demonstrated ability to lift 100 pounds and fluent in Spanish, enhancing team collaboration and customer satisfaction. Recognized for exceptional attention to detail and a commitment to maintaining safety standards, contributing to a positive shopping environment. Motivated Grocery Clerk offering extensive history in back room and front-end store activities. Skilled in operations related to loading, stocking, and receiving of products and merchandise deliveries. Willing and eager to learn new processes and roles to actively contribute to cross-departmental activities.
Overview
3
3
years of professional experience
Work History
Grocery Clerk
Tonys Fresh Market
Chicago, USA
07.2022 - Current
- Stocked shelves and organized merchandise displays for easy retrieval
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to 'first in, first out' rule
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience
- Pleasantly greeted customers and provided prompt and courteous service
- Assisted customers by finding items quickly to boost store satisfaction rates
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking
- Communicated with customers and staff politely and professionally to uphold store standards
- Addressed customer complaints and concerns, providing mutually beneficial solutions
- Collected shopping carts from parking lot and returned to stand to keep lot organized
- Collaborated with team members to meet daily objectives and maintain smooth store operations
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases
- Received regular commendations from supervisors for exceptional work ethic, attention to detail, and dedication to customer satisfaction
- Worked on liquor department and always kept it nice and professional for customers
Intern
SparkShop
Chicago, USA
01.2023 - 05.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations
- Sorted and organized files, spreadsheets, and reports
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set
- Participated in workshops and presentations related to projects to gain knowledge
Education
Bachelor of Science - Engineering Mechanics
North Park University
Chicago, IL06.2027
High School Diploma -
Itw Speer Academy
Chicago, IL06.2023
Skills
- Customer service
- Forklift operation
- Attention to detail
- Teamwork and collaboration
- Excellent communication
- Product stocking
- Assisting customers
- Workplace safety
- Stock rotation
- Cleaning and sanitation
- Flexible schedule
- Heavy lifting
- Product facing
- Sales promotion
- Setting production goals
- Monthly inventory
- Safety standards
- Able to lift 100 pounds
- Merchandise stocking
- Team contribution
- Shelf organizing
- Product rotation
- Maintaining displays
- Pallet jack operation
- Operating pallet jacks
- Fixing displays
- Grocery bagging skills
- Presentation skills
- Spanish fluency
Additional Information
I am working to be able to attend my school to get my bachelors degree in science to become a mechanical engineer and to save up for my future., Presentation Skills, Spanish Fluency
Hobbies and Interests
- Soccer
- Boxing
- Music
- Cars
- Cars
Languages
Spanish, Bilingual/Native
Timeline
Intern
SparkShop
01.2023 - 05.2023
Grocery Clerk
Tonys Fresh Market
07.2022 - Current
Bachelor of Science - Engineering Mechanics
North Park University
High School Diploma -
Itw Speer Academy
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