Cristian J. Felix Melendez
Saint Cloud,FL
Summary
Dynamic and customer-focused professional with experience at Publix, excelling in inventory management and customer service. Proven ability to enhance product accessibility and train new staff, while ensuring compliance with safety protocols. Strong attention to detail and teamwork skills, committed to delivering exceptional service and maintaining high standards in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Grocery Clerk
Publix
11.2017 - Current
- Maintained stock levels through efficient inventory management and restocking processes.
- Assisted customers with inquiries, ensuring a high level of service and satisfaction.
- Operated cash register, processing transactions accurately and efficiently.
- Trained new employees on store policies, procedures, and customer service best practices.
- Implemented organization strategies to enhance product placement and accessibility for customers.
- Monitored product freshness and quality, reducing waste through timely removal of expired items.
- Collaborated with team members to streamline checkout procedures, improving overall efficiency.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Life Guard
Aquatica, Seaworld
06.2017 - 11.2017
- Monitored pool areas to ensure swimmer safety and adherence to rules.
- Conducted regular safety drills and emergency response training for staff and patrons.
- Provided first aid and CPR assistance during emergencies, enhancing incident response effectiveness.
- Supervised lifeguard team, ensuring compliance with safety protocols and operational efficiency.
- Implemented preventive measures to reduce risks, improving overall guest safety experience.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Education
Commercial Pilot Certificate - Aviation
Sunstate Aviation
Kissimmee, FL10-2025
Associate of Arts - General Studies
Valencia College
Kissimmee, FL12-2020
Skills
- Customer service
- Attention to detail
- Teamwork and collaboration
- Excellent communication
- Punctual and reliable
- Product stocking
- Workplace safety
- Customer service-focused
- Assisting customers
- Stock rotation
- Heavy lifting
- Written and oral communication
- Training and mentoring
- Customer Service-oriented
Languages
Spanish
Full Professional
Timeline
Grocery Clerk
Publix
11.2017 - Current
Life Guard
Aquatica, Seaworld
06.2017 - 11.2017
Commercial Pilot Certificate - Aviation
Sunstate Aviation
Associate of Arts - General Studies
Valencia College