Alyssa Cattani
Rohnert Park,CA
Summary
Dynamic and detail-oriented professional with strong communication skills, honed at Dollar Tree. Proven ability to excel in customer service and problem-solving, ensuring a positive shopping experience. Recognized for teamwork and organization, consistently delivering results in fast-paced environments. Adept at fostering relationships and enhancing customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier/Associate/Merchandise Stocker
Dollar Tree
Rohnert Park, CA
11.2024 - 03.2025
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Built and maintained productive relationships with employees.
- Helped customers find specific products, answered questions, and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Cleaned and organized storage areas and store aisles for maximum merchandise accessibility, safety and loss prevention.
- Answered customer questions about specific merchandise availability and location and offered to replenish empty shelves immediately from warehouse stock.
Associate/Shelf Stocker
Tilly's Clothing Store
Santa Rosa, CA
10.2023 - 01.2024
- Organize clothes, and be sure that displays are presentable.
- Provide excellent customer service to customers, and make suggestions on clothing options.
- Strong communication with the team and customers.
Cashier/Line Operator
Toppings Frozen Yogurt
Santa Rosa, CA
07.2023 - 08.2023
- Maintained a clean and well-stocked workspace.
- Provide excellent customer service while making smoothies and snow cones.
- Cashier experience.
Drive-Thru Cashier/Order and Food-Line Processor
Taco Bell
Santa Rosa, CA
06.2023 - 06.2023
- Provide excellent customer service to customers
- Strong attention to detail when entering orders.
- Cash handling experience.
- Managed multiple tasks simultaneously while maintaining a high level of efficiency and accuracy.
- Helped keep business clean during downtime by washing and disinfecting kitchen areas.
- Prepared drinks, ice cream and other special items to complete food orders.
- Informed customers of regular deals or monthly specials to upsell orders.
- Counted and balanced cashier drawers.
- Restocked inventory when necessary to maintain sufficient levels at the front counter area.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Education
High School Diploma -
Rancho Cotate High School
Rohnert Park, CA06-2024
Skills
- Team collaboration and independence
- Customer service excellence
- Attention to detail
- Strong communication skills
- Problem solving and organization
get to know me
Outgoing, eager to work, excited to learn. I am proudly intuitive, efficient, and passionate in every aspect of life. I love meeting new people, having good conversation, and making friends wherever I go. I tend to be an open and silly person with a great attitude and personality, barred with a love to venture the new.
Timeline
Cashier/Associate/Merchandise Stocker
Dollar Tree
11.2024 - 03.2025
Associate/Shelf Stocker
Tilly's Clothing Store
10.2023 - 01.2024
Cashier/Line Operator
Toppings Frozen Yogurt
07.2023 - 08.2023
Drive-Thru Cashier/Order and Food-Line Processor
Taco Bell
06.2023 - 06.2023
High School Diploma -
Rancho Cotate High School
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