Alyssa Cervantes
Zazu Hair Salon
Addison,Illinois
4
years of professional experience
Organized and adaptable professional with a versatile background in customer service roles. Known for strong teamwork and problem-solving abilities, ready to leverage expertise to enhance customer satisfaction and support efficient operations.
Work History
Salon Assistant
9 Months- Welcomed clients and provided personalized assistance to enhance their salon experience.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Communicated with clients and staff to help ensure a positive customer experience.
- Assisted with day-to-day salon operations and tasks.
- Demonstrated reliability professionalism and strong interpersonal skills.
- Maintained cleanliness and organization of salon workspace, enhancing operational efficiency.
- Offered exceptional service and support to walk-in and scheduled customers.
Babysister
4 Months- Ensured safe and nurturing environment for children through attentive supervision and engaging activities.
- Communicated with parents regarding schedules, activities, and the needs of children.
- Managed responsibilities independently and demonstrated strong-time management skills.
- Built trusting relationships with families through reliability and communication.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
Kids' Camp Counselor
2 Months- Maintained accurate records of attendance, incident reports, and medical information for each camper under my supervision.
- Implemented effective behavior management strategies to maintain a positive learning environment for all campers.
- Contributed to the development of new programming ideas, consistently seeking ways to enhance the overall camp experience.
- Supervised daily camp operations, ensuring a safe and fun environment for children.
- Collaborated with fellow counselors to create a cohesive team dynamic and support system.
- Implemented safety protocols during outdoor activities to minimize risks and ensure compliance.
- Worked with children of varying age, interest, skill, and developmental levels.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
Sales Associate
6 Months- Guided customers in product selection and purchases, enhancing overall shopping experience.
- Maintained an organized and welcoming store environment.
- Communicated professionally with customers and coworkers.
- Handled multiple tasks including modeling merchandise while maintaining attention to detail.
Education
High School Diploma
Associate of Science - Political Science
- Dean's List [second semester and 2026]
- 3.6 GPA
Associate of Science - Political Science
Skills
Customer Service
Professional Communication
Verbal communication
Organization & Time Management
Appointment Management
Multitasking
Attention to Detail
Problem Solving
Teamwork
Client Interaction
Timeline
Babysister
Private Family Nanny
03.2026 - 07.2026Read More
Salon Assistant
Zazu Hair Salon
11.2025 - 08.2026Read More
Kids' Camp Counselor
FFC Elmhurst
05.2024 - 07.2024Read More
Sales Associate
Maxine Boutique
09.2022 - 03.2023Read More
College of DuPage
Associate of Science from Political Science
Read More
York Community Highschool
High School Diploma
Read More
Miami University
Associate of Science from Political Science
Read More