Juliana Conlon
Binghamton,NY
Summary
Professional experience in customer service, cosmetology, hospitality, and youth coaching. Skilled in client relations, event coordination, and team leadership with an ability to create positive experiences in both service oriented and educational settings. Strong organizational and communication skills, adept at managing responsibilities across fast paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Salon Assistant
Curl Evolution
02.2025 - 08.2025
- Assisted stylists in providing high-quality customer service, ensuring a positive salon experience.
- Maintained cleanliness and organization of workstations, enhancing operational efficiency.
- Managed inventory of salon products, streamlining supply availability for services.
- Trained new staff on salon protocols and customer interaction techniques to improve service consistency.
- Developed and maintained strong relationships with clients to foster loyalty and repeat business.
- Helped prepare clients for hair service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Collaborated with stylists to ensure smooth transitions between services while minimizing wait times for clients.
- Shampooed and conditioned client's hair to assist the stylists.
Cashier/ Farmers Market Table Management
Chef JoJo's Cookshop
09.2024 - 08.2025
- Assisted customers with inquiries, ensuring high satisfaction levels.
- Maintained accurate cash drawer and balanced at end of shifts.
- Trained new staff on register operations and customer service standards.
- Resolved customer complaints effectively, enhancing store reputation.
- Greeted customers entering store and responded promptly to customer needs.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Party Hostess
East Islip Lanes
03.2023 - 08.2025
- Assisted in organizing and setting up party environments to ensure guest satisfaction.
- Maintained cleanliness and orderliness of party spaces before, during, and after events.
- Communicated effectively with guests to address inquiries and provide information about services offered.
- Learned operational procedures for food service, ensuring compliance with health and safety standards.
- Managed event timeline effectively, ensuring all activities occurred as planned without delays or interruptions in the schedule.
- Completed party checklist to confirm each party received contracted elements of party package.
- Conducted post-event evaluations to identify areas of improvement for future parties.
- Met needs of customer special requests to promote positive party experiences and build loyal clientele.
- Trained new Party Hostesses on company policies and procedures to maintain high-quality service standards.
- Prepared and served meals, beverages and desserts to party guests.
- Coordinated with other staff members to ensure timely delivery of food, beverages, and entertainment options.
- Supervised children's activities, maintaining happiness, safety and well-being.
Bowling Coach
East Islip Lanes
03.2023 - 08.2025
- Facilitated team-building activities to foster collaboration and communication among players.
- Mentored junior coaches in effective coaching practices and player management.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
Tennis Coach
Suffolk County Junior Tennis League
05.2021 - 06.2025
- Designed and implemented individualized training programs to enhance player performance and skill development.
- Conducted regular assessments of players' progress, providing targeted feedback for continuous improvement.
- Led group training sessions, fostering teamwork and sportsmanship among participants of varying skill levels.
- Mentored junior coaches, sharing best practices for effective communication and motivational techniques.
- Cultivated positive relationships with players and parents, enhancing community involvement in the tennis program.
Gate Attendant
West Oak Recreation Club
05.2024 - 08.2024
- Monitored vehicle access to ensure compliance with safety protocols.
- Managed visitor inquiries and provided information on facility regulations.
- Resolved conflicts and addressed concerns promptly to maintain a secure environment.
- Processed guest check-ins efficiently to enhance overall customer experience.
- Enhanced visitor experience by providing friendly and efficient service at the entrance gate.
- Provided essential information on park rules, regulations, and safety guidelines to ensure visitor compliance.
Camp Counselor
West Oak Recreation Club
06.2021 - 08.2023
- Supervised daily camp activities, ensuring safety and engagement for all participants.
- Trained and mentored junior counselors, fostering teamwork and collaboration among staff.
- Facilitated conflict resolution among campers, promoting a positive community environment.
- Coordinated logistics for special events, managing schedules and resources effectively.
- Established strong relationships with families, enhancing communication and trust within the camp community.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
Education
Bachelor of Science - Integrative Neuroscience
Binghamton University
Binghamton, NY06-2029
High School Diploma -
Islip High School
Islip, NY06-2025
Skills
- Licensed Cosmetologist
- Shampooing and conditioning hair
- Scalp treatments
- Customer service
- Cash register operation
- Merchandise restocking
- Child supervision
- Room decoration
- Food service
Certification
- Cosmetology License
Timeline
Salon Assistant
Curl Evolution
02.2025 - 08.2025
Cashier/ Farmers Market Table Management
Chef JoJo's Cookshop
09.2024 - 08.2025
Gate Attendant
West Oak Recreation Club
05.2024 - 08.2024
Party Hostess
East Islip Lanes
03.2023 - 08.2025
Bowling Coach
East Islip Lanes
03.2023 - 08.2025
Camp Counselor
West Oak Recreation Club
06.2021 - 08.2023
Tennis Coach
Suffolk County Junior Tennis League
05.2021 - 06.2025
Bachelor of Science - Integrative Neuroscience
Binghamton University
High School Diploma -
Islip High School
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