Alyssa Chacon
Fort Wayne,IN
Summary
Dynamic professional with a proven track record at Perfect Steel Solutions, adept in planning and fostering customer relations. Excelled in roles requiring meticulous attention to detail and robust problem-solving skills, significantly enhancing operational efficiency and client satisfaction. Demonstrated exceptional teamwork and collaboration, achieving scheduling objectives and surpassing sales quotas through strategic planning and effective communication.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Scheduling Manager
Perfect Steel Solutions
04.2018 - Current
- Performed administrative duties such as faxing and filing confidential documents, answering telephones and responding to emails.
- Demonstrated adaptability in responding to shifting priorities and changing business needs while maintaining focus on achieving scheduling objectives.
- Analyzed departmental workloads to create balanced employee schedules while meeting business objectives.
- Implemented continuous improvement strategies within the scheduling department for increased productivity levels.
- Completed and compiled statistical reports, using Microsoft software.
Sales Representative
IGS Energy
12.2017 - 04.2018
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Assistant Teacher
TLC
10.2016 - 12.2017
- Supported student physical, mental, and social development using classroom games and activities.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
- Worked with teachers to design lesson plans and coordinate activities for classes.
Education
No Degree - General Education
Purdue Fort Wayne
Fort Wayne, INNo Degree - Pharmacy (Pre-Pharmacy)
SUNY At Buffalo
Buffalo, NYHigh School Diploma -
R Nelson Snider High School
Fort Wayne, IN05.2015
Skills
- Shift planning
- Customer relations understanding
- Documentation skills
- Team Supervision
- Data analysis skills
- Service Scheduling
- Report Preparation
- Meeting planning
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
Certification
Residential Assisted Living Academy
RAL Associate 2023
Residential Assisted Living Academy
Certification of completion for the Residential Assisted Living Academy class of comprehensive education on managing an in home care facility.
Timeline
Scheduling Manager
Perfect Steel Solutions
04.2018 - Current
Sales Representative
IGS Energy
12.2017 - 04.2018
Assistant Teacher
TLC
10.2016 - 12.2017
No Degree - General Education
Purdue Fort Wayne
No Degree - Pharmacy (Pre-Pharmacy)
SUNY At Buffalo
High School Diploma -
R Nelson Snider High School
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