Alyssa Chapman
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Server
Tj reeds and flippers
Dickinson, TX
12.2024 - Current
- Delivered exceptional customer service in a fast-paced restaurant environment.
- Took food and beverage orders accurately and ensured timely service.
- Prepared and served alcoholic and non-alcoholic beverages while following responsible alcohol service guidelines.
- Assisted guests with menu recommendations and answered questions about food and drinks.
- Handled cash and credit card transactions accurately.
- Maintained a clean, organized dining and bar area.
- Worked collaboratively with team members to provide an excellent dining experience and resolve customer concerns promptly.
Retail Sales Associate
Maurices
Dickinson, TX
08.2023 - 05.2024
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with product selection and provided personalized recommendations.
- Addressed customer inquiries and resolved issues to ensure a positive shopping experience.
- Maintained visual merchandising standards to enhance store presentation and appeal.
- Collaborated with team members to restock merchandise and manage inventory levels.
- Monitored sales floor activities to uphold cleanliness and organization standards.
Education
N/a - Kinesiology
The University of Texas At San Antonio
San Antonio, TX 08.2025 - 06.2026
Dickinson High School
Dickinson, TXSkills
- Bartending & Beverage Preparation
- Cash Handling & POS Systems
- Customer Service
- Communication & Team
Certification
- CPR certified
- Stop the bleed certification
- Food handlers
- TABC
Timeline
N/a - Kinesiology
The University of Texas At San Antonio
08.2025 - 06.2026
Server
Tj reeds and flippers
12.2024 - Current
Retail Sales Associate
Maurices
08.2023 - 05.2024
Dickinson High School