Alyssa Chavez

• Using Practice Fusion EMR daily documenting patient encounters and assessments.
• Providing clerical support checking patients out, scheduling appointments, ordering labs, and imaging orders.
• Completing referrals through Optum, IEHP, and Prospect Medical prior to patient leaving the room.
• Verifying insurance eligibility and documenting current insurance status.
• Team player, clear communication, assisting staff creating a cohesive work flow.

• Used Epic EMR system to document assessment and plans.
• Managed providers schedules closely throughout shifts in a high-volume, fast paced clinic.
• Provided clerical support to physicians during office hours, including scheduling follow-up appointments and ordering supplies as needed.
• Assisted with OB-GYN related procedures and exams.
• Received training in patient telephone encounters, ordering labs and imaging orders.
• Memorizing CPT codes to input in Super-bill correctly.

• Improved patient outlook and daily living through compassionate care.
• Maintained detailed records of services performed on clients.
• Aided with mobility and independence for disabled individuals and continually monitored safety.
• Monitored vital signs and medication use, documenting variances and concerning responses.
• Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.

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• Served visitors by greeting, welcoming and directing to appropriate personnel.
• Maintained daily calendars, set appointments with clients and planned daily office events.
• Investigated and analyzed client complaints to identify and resolve issues.
• Coordinated pick-up and delivery of express mail services.
• Managed filing of prescriptions, both electronically and manually.