Alyssa Childs
Summary
Hardworking and reliable individual with a strong ability to cultivate professional relationships, problem solve, and work in a fast-paced environment. Highly organized, and proactive with a team-oriented mentality.
Overview
12
12
years of professional experience
Work History
Staffing Associate
Wilderness Medical Staffing
Remote, WA
01.2025 - Current
- Source and place medical providers on Locum Tenens assignments
- Create and implement workflows that streamline processes across departments
Contract Human Resources Generalist
Mid-Columbia Children's Council
Remote, WA
01.2025 - Current
- Administer all employee benefits, manage al worker's compensation claims, and coordinate all employee leave requests
- Train and mentor new HR Generalist
Human Resources Generalist
Mid-Columbia Children's Council
Hood River, OR
12.2023 - 01.2025
- Administered all employee benefits, managed all worker's compensation claims, and coordinated all employee leave requests
- Consulted on employee relations concerns, offering coaching and guidance on disciplinary procedures, conflict resolution, and best practices
Office Manager
Mountain Sage Medicine
White Salmon, WA
06.2022 - 12.2023
- Created and implemented clinical and financial strategies that directly correlated with a 40% increase in gross annual revenue
- Accurately processed medical insurance claims and posted incoming payments from insurance companies and patients
Practice Manager I
Mid-Columbia Medical Center
The Dalles, OR
11.2020 - 06.2022
- Led daily operations, efficiently coordinating schedules for all employees in a high-volume, multi-department outpatient clinic, ensuring seamless workflow and optimal patient care
- Tracked and reported on clinical and administrative quality measures and facilitated improvements
Supervisor I
Mid-Columbia Medical Center
The Dalles, OR
11.2018 - 11.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet daily demands
- Resolved customer complaints in a timely manner while ensuring customer satisfaction
Administrative Assistant II, Lead
Mid-Columbia Medical Center
The Dalles, OR
12.2016 - 11.2018
- Trained and led a team of Administrative Assistants in daily operations, managed staff schedules, and worked closely with clinical staff
Administrative Assistant I
Mid-Columbia Medical Center
The Dalles, OR
10.2014 - 12.2016
- Worked in multiple EHR systems to process a variety of medical requests including patient registrations, scheduling appointments, and managing phone calls
Early Head Start Home Visitor/Associate Teacher
Mid-Columbia Children's Council
Hood River, OR
07.2013 - 10.2014
- Completed weekly home visits with children and families while providing a variety of services within education, health, and family service components
Education
Bachelor of Arts - Spanish
Hardin-Simmons University
Abilene, TX12.2012
Bachelor of Behavioral Science - Social Work
Hardin-Simmons University
Abilene, TX05.2012
Skills
- Benefits & Compensation
- Effective Communication
- Excellent Customer Service
- Practice Management
- Workflow Development & Implementation
- Hiring & Onboarding
Timeline
Staffing Associate
Wilderness Medical Staffing
01.2025 - Current
Contract Human Resources Generalist
Mid-Columbia Children's Council
01.2025 - Current
Human Resources Generalist
Mid-Columbia Children's Council
12.2023 - 01.2025
Office Manager
Mountain Sage Medicine
06.2022 - 12.2023
Practice Manager I
Mid-Columbia Medical Center
11.2020 - 06.2022
Supervisor I
Mid-Columbia Medical Center
11.2018 - 11.2020
Administrative Assistant II, Lead
Mid-Columbia Medical Center
12.2016 - 11.2018
Administrative Assistant I
Mid-Columbia Medical Center
10.2014 - 12.2016
Early Head Start Home Visitor/Associate Teacher
Mid-Columbia Children's Council
07.2013 - 10.2014
Bachelor of Arts - Spanish
Hardin-Simmons University
Bachelor of Behavioral Science - Social Work
Hardin-Simmons University