Alyssa Coakley
Detroit,MI
Overview
10
10
years of professional experience
1
1
Certification
Work History
Internal Organizer
SEIU Healthcare Michigan
07.2023 - Current
- Represented over 1300 workers, maintaining comprehensive grievance processes and ensuring accurate data tracking through advanced Excel techniques.
- Updated seniority lists and dues rosters to ensure accurate membership data.
- Negotiated four contracts with employers that raised the local standards for pay and benefits leading to higher retention.
- Spearheaded and supported local-wide events by planning meetings and travel.
- Provided experienced representation for members in grievance and disciplinary meetings, ensuring fair and thorough advocacy.
- Strategically identified and cultivated stewards and leaders within facilities, enhancing team strength and resiliency.
- Successfully led the first recertification campaign in two years by implementing a data-first strategy to meticulously track worker information and effectively oversee campaign progress.
Shift Supervisor
Starbucks
05.2016 - 06.2023
- Supervised daily operations, ensuring adherence to quality standards and operational efficiency.
- Trained and mentored coworkers on product knowledge and customer service excellence.
- Managed inventory levels, placing orders, and reducing waste through effective stock control.
- Implemented new procedures to enhance workflow and improve customer satisfaction scores.
Partner Organizer Intern
Workers United
01.2022 - 12.2022
- Created a regional communication structure with ten stores across the state with multiple platforms.
- Created campaign logos and materials using Adobe Suite.
- Tracked and assessed data to inform strategic decisions that lead to successful campaigns.
Education
Bachelor of Film Studies -
Arizona State University
Skills
- Microsoft Office
- Adobe Suite
- Database Administration
- Google Suite
- Operational Management
- Meeting facilitation
- Problem-solving
- Teamwork
Certification
- Income Tax, H&R Block - January, 2026
Timeline
Internal Organizer
SEIU Healthcare Michigan
07.2023 - Current
Partner Organizer Intern
Workers United
01.2022 - 12.2022
Shift Supervisor
Starbucks
05.2016 - 06.2023
Bachelor of Film Studies -
Arizona State University