Shawn Cole
Pequot Lakes,MN
Summary
Hardworking employee with strong abilities and attention to detail. Offering various skills and positive attitude with a desire to learn. Highly organized, proactive and punctual with a team-oriented mentality.
Overview
12
12
years of professional experience
Work History
Security Guard
Essentia Health St. Joseph's Hospital
Brainerd , MN
03.2023 - 06.2023
- Conducted daily security patrols of assigned areas.
- Investigated suspicious activity and reported findings to management.
- Responded to alarms, emergencies, and disturbances.
- Observed surveillance cameras for any suspicious activity or intruders.
- Issued visitor badges and access cards to authorized personnel.
Security Guard
Securitas Inc
Backus, MN
12.2020 - 12.2021
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Guarded restricted areas to prevent unauthorized entry.
- Trained new security officers on safety protocols and company standards.
- Supervised property entrances and exits and monitored employee safety.
Fiber Optic Technician
Ramstad Technologies
Pillager, MN
08.2019 - 12.2019
- Setup and properly maintained all equipment to achieve precise testing and maximum functionality.
- Planned testing processes and verified on-time execution within expected parameters.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Achieved mutual agreements and cleared up miscommunications by working with all parties to reach win-win solutions.
- Provided excellent service and attention to customers in face-to-face encounters and through phone conversations.
- Maintained industry knowledge through continuing education, training and monitoring of industry publications.
- Protected company brand and improved customer satisfaction by finding creative solutions to problems arising from deliverables.
Delivery Driver
FedEx
Brainerd , MN
07.2017 - 02.2018
- Contacted customers prior to delivery to coordinate delivery times.
- Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Obtained signatures needed to complete and process all paperwork efficiently.
- Delivered packages to customers as well as picked up packages from residential and business establishments.
- Located and selected merchandise to verify against delivery sheet specifications.
- Answered customer questions regarding shipments.
- Successfully avoided time delivery delays by carefully planning best routes with GPS.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Universal Worker
Good Samaritan Society
Brainerd, MN
06.2016 - 07.2017
- Collected specimens, monitored vitals and maximized patient comfort.
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Managed supplies and restocked inventory to ensure optimal availability for patient care.
- Documented patient intake and dietary requirements and assisted with feeding.
- Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
- Prepared, maintained and cleaned treatment areas after daily use.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Used mobility devices to carefully transport patients.
- Assessed vitals and noted all medical information to report changes to nursing staff and physicians.
- Provided wound care and dressing changes.
- Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
Crude Oil Transloader/Laborer Operator
Basin Transload
Columbus, ND
12.2012 - 01.2016
- Removed waste and trash from job sites before, during and after shift completion to keep work areas clean and organized.
- Read and understood specifications, drawings and blueprints to complete accurate, high-quality work.
- Adhered to safety regulations on job sites to minimize falls and accidents.
- Loaded and unloaded vehicles with supplies needed on job sites and kept accurate daily counts of all materials used.
- Efficiently operated Shuttle Wagon for railcar movement, monitoring equipment availability and conditions to manage safety.
- Signaled equipment operators to facilitate alignment, movement, and adjustment of machinery, equipment, and materials.
- Followed plans, orders and technical specifications to complete accurate work that met project specifications, codes, and quality standards.
- Attended all safety trainings offered by employer to improve overall knowledge of safety measures and recognize areas requiring improvement.
- Used organizational skills to meet productivity requirements.
- Coordinated communication between equipment operators by using two-way radios and hand signals.
- Loaded railcars with crude oil while maintaining proper technique and following guidelines.
Crew Member
Wendy's
Nisswa, MN
07.2011 - 10.2012
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Weighed, measured and mixed ingredients, meticulously following recipes to produce quality dishes.
- Helped customers find specific products, answering questions and offering advice.
- Provided assistance with purchases, locating items and signing up for rewards programs.
- Trained new team members in cash register operation, stock procedures and customer service.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
Education
High School Diploma -
Lake Region Christian School
Baxter, MN05.2011
Skills
- Testing and evaluation skills
- Equipment management
- Fiber optic construction
- Data reporting
- Team building
Timeline
Security Guard
Essentia Health St. Joseph's Hospital
03.2023 - 06.2023
Security Guard
Securitas Inc
12.2020 - 12.2021
Fiber Optic Technician
Ramstad Technologies
08.2019 - 12.2019
Delivery Driver
FedEx
07.2017 - 02.2018
Universal Worker
Good Samaritan Society
06.2016 - 07.2017
Crude Oil Transloader/Laborer Operator
Basin Transload
12.2012 - 01.2016
Crew Member
Wendy's
07.2011 - 10.2012
High School Diploma -
Lake Region Christian School
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