Alyssa Coover
Whittier,CA
Summary
Dedicated and efficient food service worker with over four years of experience in high-volume restaurants and store. Proficient in customer service, food preparation, and maintaining cleanliness and safety standards.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Knotts Berry Farm
04.2024 - Current
- Provided excellent customer service by addressing inquiries about product availability
- Collaborated with team members to complete daily tasks efficiently, meeting performance goals consistently.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Kept store up to safety and health regulations at all times.
Bakery Clerk
Sam’s Club
03.2023 - 03.2023
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Collaborated with fellow bakery staff members to streamline production processes and improve overall efficiency.
- Inspected goods to establish accurate pricing and labeling.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Used utensils and equipment to portion, wrap and display bakery items.
Cashier
Del Taco
04.2019 - 10.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Participated in regular trainings to stay current on industry best practices and trends..
Education
Sierra Vista High School
Whittier, CASkills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Strong Work Ethic
- Cleaning and sanitation
- Problem-Solving
- Strong Communication Skills
- Attention to Detail
- Positive Attitude and Energy
- Team Oriented
- Fast-Paced Environment
- Working Quickly
- Safe Food Handling
- Cash Register Operation
- Food and Safety Standards
Timeline
Customer Service Cashier
Knotts Berry Farm
04.2024 - Current
Bakery Clerk
Sam’s Club
03.2023 - 03.2023
Cashier
Del Taco
04.2019 - 10.2022
Sierra Vista High School