Christian Gonzalez
SPANAWAY,WA
Summary
Proven customer service expert from Fred Meyer, adapt in handling high-pressure situations with patience and composure. Demonstrates exceptional problem-solving abilities and data entry proficiency, ensuring customer satisfaction and operational efficiency. Excels in adaptability, quickly learning new skills to drive team success and foster repeat business.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Fred Meyer
06.2023 - Current
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- I adapted quickly to new environments and, I am open to always learn something new.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Burger King
06.2020 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Bethel High School
Spanaway, WA06.2023
Skills
- Customer service
- Patience and composure
- Customer complaint resolution
- Strong numeracy
- Account management
- Attention to detail
- Multitasking and organization
- Adaptability and flexibility
- Problem-solving
- Reliable and responsible
- Creative thinking
- Quick adapter
- Quick learner
- Driven
Languages
English and Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Fred Meyer
06.2023 - Current
Cashier
Burger King
06.2020 - 08.2020
Bethel High School
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